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Question My app got rejected AGAIN because of displaying ads to unknown aged children or users.

Discussion in 'Unity Ads & User Acquisition' started by devmehmetakifv, Feb 22, 2023.

  1. devmehmetakifv

    devmehmetakifv

    Joined:
    Jul 5, 2021
    Posts:
    21
    Hello.

    This is my first time releasing my app on Google Play Store and they are really stubborn.

    My app got rejected for the first time for not checking a single option in data security form. I fixed it and now they have a problem with my ads.

    Here is the mail they sent me:


    Families ad format requirements
    Your app contains ads that don’t comply with our Families ad format requirements. For example, we don’t allow:
    • Ads displayed to children or users of unknown age that involve interest-based advertising or remarketing.
    To resolve this issue, remove any violating ad content before submitting an app update. Make sure your app uses a version of the Families Self-Certified Ads SDKs listed in the program. For details, refer to the “Format requirements” section of the Families Ads and Monetization policy.


    I have literally no clue on how to fix this. I can provide specific information if you need. Any help would be awesome.

    Thanks a lot.
     
  2. Unity-Boon

    Unity-Boon

    Unity Technologies

    Joined:
    Jan 18, 2017
    Posts:
    135
    If this is related to Unity Ads, please submit a ticket to support team with your Game ID, and we will enable the Google Designed for Families setting for your project.

     
    devmehmetakifv likes this.