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Question Multiplay high ping

Discussion in 'Game Server Hosting' started by TundraSwan, Jan 4, 2023.

  1. TundraSwan

    TundraSwan

    Joined:
    Jan 26, 2020
    Posts:
    6
    Is there any way to improve latency on Multiplay servers? I want the servers to have low ping just like some other competitive esports game.
    Even in Korea, while I get about 15-20ms of latency in other games I get 80 ms with Multiplay hosting.
    Is it because Multiplay does not support multiple regions yet? Do I pay extra for more subdivided region?
     
  2. JonnyL_Unity

    JonnyL_Unity

    Unity Technologies

    Joined:
    Jan 5, 2023
    Posts:
    3
    Hey There,

    Thank you for your question. Currently the Game Server Hosting offering supports the following high-level regions for you to provision your infrastructure:

    Asia
    Australia
    Europe
    North America
    South America

    At present, you are unable to allocate infrastructure to specific locations within a region. This means that if you have selected the Asia region, you might get placed in a location that could see a higher latency for clients depending on where the product places your game server.

    Our product and engineering teams are however looking into expanding this functionality at the moment. This would then allow you to pick specific locations so that you can reduce latencies further for your clients in certain regions.

    If you do require this capability sooner our Enterprise offering supports this functionality today. If you are interested in exploring this further, you can engage with our sales team via the following link: https://create.unity.com/unity-services-and-ads

    Hope that answers your question! Feel free to reach out if you have any further queries.
     
  3. zorgomat

    zorgomat

    Joined:
    Aug 28, 2022
    Posts:
    3
    I get over a 100 in europe most of the time. Is there a timeline for the server location expansion?
     
  4. MidnightGameDeveloper

    MidnightGameDeveloper

    Joined:
    Apr 26, 2014
    Posts:
    123
    I am having the same problem now. My servers are getting placed in Finland which is pretty much the worst possible scenario in Europe…