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Resolved Multiplay Cost and Reporting Report

Discussion in 'Game Server Hosting' started by lobador, Dec 8, 2022.

  1. lobador

    lobador

    Joined:
    May 29, 2020
    Posts:
    13
    Hi everyone,

    I'm not sure whether this is the correct place for this question but I have a question related to the Multiplay Cost.


    About 2 weeks ago, I tried the Game Server Hosting service and just run my application for 1 day. However as far as I see in the cost reports, regularly I have been costed for Multiplay Core and Multiplay Ram SKU. Even though I archived my matchplay project, my game service bill still has been increasing.

    How can I cancel this service? How can I cancel this Game Server Hosting? Hope someone can help me with this.

    Thanks in advance


    upload_2022-12-8_22-25-23.png
     
  2. RikuTheFuffs-U

    RikuTheFuffs-U

    Unity Technologies

    Joined:
    Feb 20, 2020
    Posts:
    440
    Hi @lobador , I flagged this to the Multiplay team. Hopefully they'll reach out to you ASAP to help you.
    In the meantime, did you try disabling the service yourself? I.E: turning off fleets, matchmaker and so on
     
    lobador likes this.
  3. RikuTheFuffs-U

    RikuTheFuffs-U

    Unity Technologies

    Joined:
    Feb 20, 2020
    Posts:
    440
    Hey @lobador , I've got an official reply.

    This post shows you how to stop spending money for your allocations, and should solve your problem!

    If you have further concerns you can always open a support ticket via uDash. Hope this helps!
     
  4. lobador

    lobador

    Joined:
    May 29, 2020
    Posts:
    13
    Hi @RikuTheFuffs-U ,

    Thanks for your answer I'm editing my post because I shared the cumulative graphs on the original post by mistake.

    Looks like I don't have any issues at the moment.

    Thanks for your answer again!
     

    Attached Files:

    Last edited: Dec 10, 2022
    RikuTheFuffs-U likes this.