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Migrating Projects or Subscriptions

Discussion in 'Unity Build Automation' started by jschieck, Feb 10, 2016.

  1. jschieck

    jschieck

    Joined:
    Nov 10, 2010
    Posts:
    429
    We've come across an issue where our projects were created under the "wrong" organization. Our Studio Plan subscription is not under the organization that the projects were. Is there a way to migrate our projects from one Organization to another? Or alternatively, migrate our Studio subscription to the other organization? I suppose we could go through and migrate them manually if needed, but would prefer not to.
     
    jschieck, Feb 10, 2016
    #1

  2. dannyd

    dannyd

    Unity Technologies

    Joined:
    Jun 3, 2014
    Posts:
    785
    The only way to transfer a project from one org to another is to visit: https://developer.cloud.unity3d.com. You can find the project in the list, then on the details page there is a "transfer project" section toward the bottom. I think you need to be an owner in both the organization you are transferring from and the organization you are transferring to.

    Note, that this transfer will take effect across all services, not just Cloud Build.
     
    dannyd, Feb 10, 2016
    #2

  3. jschieck

    jschieck

    Joined:
    Nov 10, 2010
    Posts:
    429
    Thanks! However, I'm an owner of both organization's and receive the following error when trying to transfer the projects.

    Unable to transfer project to another organization. (423)

    Is it possibly because the two organizations were created under different accounts?
     
    jschieck, Feb 10, 2016
    #3

  4. jschieck

    jschieck

    Joined:
    Nov 10, 2010
    Posts:
    429
    Ah nvm, it was because Ads was enabled and transfer doesn't work if that's the case... I'll just have to re-create them.
     
    jschieck, Feb 11, 2016
    #4

  5. Bolto720

    Bolto720

    Joined:
    Sep 21, 2015
    Posts:
    1
    If adds have been enabled on a project, is recreating it the only way to change the organization?
     
    Bolto720, Feb 12, 2016
    #5

  6. jschieck

    jschieck

    Joined:
    Nov 10, 2010
    Posts:
    429
    From what I've found elsewhere, yes. Enabling ads "locks" the project into that organization.
     
    jschieck, Feb 12, 2016
    #6