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Resolved Migrating from the developer portal

Discussion in 'Vivox (Voice & Text Chat)' started by dmo_unity347, Jun 15, 2022.

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  1. dmo_unity347

    dmo_unity347

    Joined:
    Jun 1, 2021
    Posts:
    10
    I am attempting to update Vivox to the latest version and am running into issues related to the migration to Unity Services.

    My game is already live and has active players. Do I now need to switch over to new credentials? Does any of the data from the developer portal port over? Do I need to get re approved for production by Vivox?
     
    dmo_unity347, Jun 15, 2022
    #1

  2. dylan_ravka_unity3d

    dylan_ravka_unity3d

    Unity Technologies

    Joined:
    Apr 13, 2021
    Posts:
    3
    Hello, sorry to hear you are having some challenges with the migration.

    Yes, you will need to switch to your Unity credentials for the Unity dashboard.

    No, all reporting data associated with the old issuer key remains in the developer portal.

    No, you do not need to get re-approved.

    There is only 1 set of credentials required for the Unity dashboard. Be aware if you are using the sandbox and production credentials to separate any development testing from production, you will need to adjust your code to accommodate this.

    Feel free to reach out again if you have any other questions at all.
     
    dylan_ravka_unity3d, Jun 16, 2022
    #2

  3. dmo_unity347

    dmo_unity347

    Joined:
    Jun 1, 2021
    Posts:
    10
    Thanks!
     
    dmo_unity347, Jun 16, 2022
    #3

  4. emilyryan

    emilyryan

    Unity Technologies

    Joined:
    Nov 22, 2019
    Posts:
    129
    We are happy we could answer your questions! I am going to close out this forum post, but if you have any additional questions, please feel to make a new thread! Thanks for your time!
     
    emilyryan, Jun 28, 2022
    #4
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