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Question MARS asking us to Purchase Subscription

Discussion in 'Unity MARS' started by Blinxel_AR, Feb 24, 2023.

  1. Blinxel_AR

    Blinxel_AR

    Joined:
    Jan 26, 2015
    Posts:
    67
    We have Unity Pro, but MARS is asking for us to buy a subscription.
    How do we resolve this? I'm not seeing any recent install guide made since the license model changed to free with Pro.
     
    Blinxel_AR, Feb 24, 2023
    #1

  2. Blinxel_AR

    Blinxel_AR

    Joined:
    Jan 26, 2015
    Posts:
    67
    Sorry, I need to get an answer on this. We can't proceed while this is is blocking us.
     
    Blinxel_AR, Feb 27, 2023
    #2

  3. karl_jones

    karl_jones

    Unity Technologies

    Joined:
    May 5, 2015
    Posts:
    8,299
    karl_jones, Feb 27, 2023
    #3

  4. Blinxel_AR

    Blinxel_AR

    Joined:
    Jan 26, 2015
    Posts:
    67
    We submitted a bug report, and I've been emailing with Matt at the MARS team. Hopefully we'll find out what's going wrong soon.
     
    Blinxel_AR, Mar 1, 2023
    #4
    karl_jones likes this.

  5. Blinxel_AR

    Blinxel_AR

    Joined:
    Jan 26, 2015
    Posts:
    67
    Is there any news on this? Our client is still waiting for us to begin.
     
    Blinxel_AR, Mar 9, 2023
    #5

  6. Blinxel_AR

    Blinxel_AR

    Joined:
    Jan 26, 2015
    Posts:
    67
    Ok, through the support of the License Support crew, we got it to work.
    We had to use the manifest.json to update MARS to 1.5 (you can't update it past 1.3.1 through the package manager... don't ask me why).
    But when we did, we got an error that TimeLine was conflicting in some way.
    So we updated TimeLine, and suddenly MARS started to work.
     
    Blinxel_AR, Mar 16, 2023
    #6