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Question Many crashed after update

Discussion in 'Android' started by Matthewek, May 21, 2023.

  1. Matthewek

    Matthewek

    Joined:
    Apr 6, 2015
    Posts:
    46
    Hello, I have recently updated my android game to Unity LTS 2021.3.24f1

    Since that, I am getting hundreds of crashes (700+ users affected)

    does anyone have any idea what might be cauing that?

    Kind regards.

    Code (CSharp):
    1.  
    2. *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
    3. pid: 0, tid: 22856 >>> com.heavyfall.constructioncity2 <<<
    4.  
    5. backtrace:
    6.   #00  pc 0x0000000000366f5c  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libil2cpp.so
    7.   #01  pc 0x00000000009e7edc  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libil2cpp.so
    8.   #02  pc 0x00000000009e8488  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libil2cpp.so
    9.   #03  pc 0x00000000004590cc  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libil2cpp.so
    10.   #04  pc 0x00000000004787b0  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libil2cpp.so
    11.   #05  pc 0x0000000000476d90  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libil2cpp.so
    12.   #06  pc 0x000000000047679c  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libil2cpp.so
    13.   #07  pc 0x0000000000473cfc  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libil2cpp.so
    14.   #08  pc 0x0000000000464b48  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libil2cpp.so
    15.   #09  pc 0x0000000000464284  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libil2cpp.so
    16.   #10  pc 0x000000000045a0e8  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libil2cpp.so
    17.   #11  pc 0x00000000004b61c0  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libil2cpp.so
    18.   #12  pc 0x00000000004b41f4  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libil2cpp.so
    19.   #13  pc 0x00000000003971d0  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libil2cpp.so
    20.   #14  pc 0x000000000039702c  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libil2cpp.so
    21.   #15  pc 0x00000000001bd859  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libunity.so
    22.   #16  pc 0x00000000001c7d6d  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libunity.so
    23.   #17  pc 0x00000000001c9943  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libunity.so
    24.   #18  pc 0x00000000001f9433  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libunity.so
    25.   #19  pc 0x00000000001d2a15  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libunity.so
    26.   #20  pc 0x00000000001d2cab  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libunity.so
    27.   #21  pc 0x00000000001d29c1  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libunity.so
    28.   #22  pc 0x00000000001f9fff  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libunity.so
    29.   #23  pc 0x00000000001f9ec9  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libunity.so
    30.   #24  pc 0x00000000001f9e6b  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libunity.so
    31.   #25  pc 0x000000000013f465  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libunity.so
    32.   #26  pc 0x000000000013f657  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libunity.so
    33.   #27  pc 0x000000000013f1df  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libunity.so
    34.   #28  pc 0x000000000013efa7  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libunity.so
    35.   #29  pc 0x000000000013fc51  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libunity.so
    36.   #30  pc 0x00000000001400cd  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libunity.so
    37.   #31  pc 0x000000000014033f  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libunity.so
    38.   #32  pc 0x0000000000139383  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libunity.so
    39.   #33  pc 0x00000000001393a5  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libunity.so
    40.   #34  pc 0x000000000013953b  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libunity.so
    41.   #35  pc 0x000000000021c5b9  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libunity.so
    42.   #36  pc 0x000000000022c461  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/lib/arm/libunity.so
    43.   #37  pc 0x000000000008f5bb  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/oat/arm/base.odex (art_jni_trampoline+74)
    44.   #38  pc 0x00000000000f7a9f  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/oat/arm/base.odex (com.unity3d.player.UnityPlayer$e$1.handleMessage+774)
    45.   #39  pc 0x00000000006ce297  /system/framework/arm/boot-framework.oat (android.os.Handler.dispatchMessage+110)
    46.   #40  pc 0x00000000006d0d3f  /system/framework/arm/boot-framework.oat (android.os.Looper.loop+1486)
    47.   #41  pc 0x00000000000f8693  /data/app/com.heavyfall.constructioncity2-MzF3jiFAIZGUibDWHEwqnw==/oat/arm/base.odex (com.unity3d.player.UnityPlayer$e.run+210)
    48.   #42  pc 0x00000000000d7bc5  /apex/com.android.runtime/lib/libart.so (art_quick_invoke_stub_internal+68)
    49.   #43  pc 0x000000000042e467  /apex/com.android.runtime/lib/libart.so (art_quick_invoke_stub+250)
    50.   #44  pc 0x00000000000dffb7  /apex/com.android.runtime/lib/libart.so (art::ArtMethod::Invoke(art::Thread*, unsigned int*, unsigned int, art::JValue*, char const*)+174)
    51.   #45  pc 0x0000000000370207  /apex/com.android.runtime/lib/libart.so (art::(anonymous namespace)::InvokeWithArgArray(art::ScopedObjectAccessAlreadyRunnable const&, art::ArtMethod*, art::(anonymous namespace)::ArgArray*, art::JValue*, char const*)+54)
    52.   #46  pc 0x0000000000370ef9  /apex/com.android.runtime/lib/libart.so (art::InvokeVirtualOrInterfaceWithJValues(art::ScopedObjectAccessAlreadyRunnable const&, _jobject*, _jmethodID*, jvalue const*)+304)
    53.   #47  pc 0x00000000003a19b7  /apex/com.android.runtime/lib/libart.so (art::Thread::CreateCallback(void*)+978)
    54.   #48  pc 0x00000000000a6093  /apex/com.android.runtime/lib/bionic/libc.so (__pthread_start(void*)+20)
    55.   #49  pc 0x0000000000060763  /apex/com.android.runtime/lib/bionic/libc.so (__start_thread+30)
    56.  
     
    Last edited: May 28, 2023
    Matthewek, May 21, 2023
    #1

  2. Tomas1856

    Tomas1856

    Unity Technologies

    Joined:
    Sep 21, 2012
    Posts:
    3,659
    Why does your stacktrace start from frame #38, where is frame #1 and so on?
     
    Tomas1856, May 22, 2023
    #2

  3. Matthewek

    Matthewek

    Joined:
    Apr 6, 2015
    Posts:
    46
    Hello, apologies - I have updated my first post with full stack strace.
     
    Matthewek, May 24, 2023
    #3

  4. Tomas1856

    Tomas1856

    Unity Technologies

    Joined:
    Sep 21, 2012
    Posts:
    3,659
    You need to resolve stacktrace using symbols, right now it's not really readable
     
    Tomas1856, May 24, 2023
    #4

  5. Matthewek

    Matthewek

    Joined:
    Apr 6, 2015
    Posts:
    46
    Hello - appologies, I have updated stack trace yet again, this time more readable hopefully, kind regards.
     
    Matthewek, May 28, 2023
    #5

  6. Tomas1856

    Tomas1856

    Unity Technologies

    Joined:
    Sep 21, 2012
    Posts:
    3,659
    There are still no function names for libil2cpp.so/libunity.so
     
    Tomas1856, May 29, 2023
    #6