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Mac webplayer crash - Unity 4.2.0

Discussion in 'Editor & General Support' started by diekeure, Aug 28, 2013.

  1. diekeure

    diekeure

    Joined:
    Jan 25, 2013
    Posts:
    221
    With a game build with Unity 4.2.0, played on a Mac, with the latest webplayer version we experience a null pointer exception, the webplayer log is included below.

    From what I see, our code has not been started yet, so this is an exception in Unity itself. (it happens before the first scene is loaded, thee loading bar hasn't started yet)

    Worth mentioning: this particular mac always had issues with AA, which was supposedly solved in 4.2?

    Can someone help with this? Our developers are really blockedon this bug and I'm out of options for a solution.

    Thanks;
    Alex

    Code (csharp):
    1.  
    2. Mono path[0] = '/Library/Internet Plug-Ins/Unity Web Player.plugin/Contents/Frameworks/ReleaseUnityPlayer3.x.x-Development-i386.bundle/Contents/Resources'
    3. Mono path[1] = '/Library/Internet Plug-Ins/Unity Web Player.plugin/Contents/Frameworks/ReleaseMono3.x.x-i386.bundle/Contents/Resources'
    4. Mono config path = '/Library/Internet Plug-Ins/Unity Web Player.plugin/Contents/Frameworks/ReleaseMono3.x.x-i386.bundle/Contents/Resources/etc'
    5. PlayerConnection initialized from  (debug = 0)
    6. PlayerConnection initialized network socket : 0.0.0.0 55390
    7. Multi-casting "[IP] 10.0.3.35 [Port] 55390 [Flags] 2 [Guid] 1054007926 [EditorId] 4294967295 [Version] 1048832 [Id] OSXWebPlayer(iMacBert) [Debug] 0"
     
    Last edited: Aug 30, 2013
  2. diekeure

    diekeure

    Joined:
    Jan 25, 2013
    Posts:
    221
    I have to change this bug report, it's just the webplayer that is crashing on every platform, we were only testing on mac before, now i also receive this on windows.

    Please anyone? Our game doesn't work at all anymore!

    Code (csharp):
    1.  
    2. 130830 10:08:56 ------------------------------------------------------------
    3. 130830 10:08:56 Instance starting, version 4.2.0f4_38efbd14869d, UNITY_WEB_ENABLE_AUTODOWNLOAD: 1, GetDisableAutoUpdates(): 0
    4. 130830 10:08:56 Datafile http://www.kweetet.be/unity/Kweetet-web.unity3d
    5. web: player version 4.2.0f4
    6. web: load mono
    7. Mono path[0] = 'C:/Users/avandenabeele/AppData/LocalLow/Unity/WebPlayer/player/Release3.x.x/Data/lib'
    8. Mono path[1] = 'C:/Users/avandenabeele/AppData/LocalLow/Unity/WebPlayer/mono/Release3.x.x/Data/lib'
    9. Mono config path = 'C:/Users/avandenabeele/AppData/LocalLow/Unity/WebPlayer/mono/Release3.x.x/Data/etc'
    10. web: start, src=unity/Kweetet-web.unity3d abs=http://www.kweetet.be/unity/Kweetet-web.unity3d flags=0x1
    11. web: sucessfully initialized
    12. 130830 10:08:57 loader: start ok
    13. 130830 10:08:58 Times: download 0.2 load 1.3
    14. Loading webdata version: 4.2.0f4
    15. Initialize engine version: 4.2.0f4 (38efbd14869d)
    16. GfxDevice: creating device client; threaded=0
    17. Direct3D:
    18.     Version:  Direct3D 9.0c [nvd3dum.dll 9.18.13.1090]
    19.     Renderer: NVIDIA GeForce GT 630
    20.     Vendor:   NVIDIA
    21.     VRAM:     1994 MB (via DXGI)
    22.     Caps:     Shader=30 DepthRT=1 NativeDepth=1 NativeShadow=1 DF16=0 DF24=0 INTZ=1 RAWZ=0 NULL=1 RESZ=0 SlowINTZ=0
    23. Begin MonoManager ReloadAssembly
    24. Platform assembly: C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\player\Release3.x.x\Data\lib\UnityEngine.dll (this message is harmless)
    25. Non platform assembly: C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\player\Release3.x.x\Assembly-CSharp-firstpass.dll (this message is harmless)
    26. Loading C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\player\Release3.x.x\Assembly-CSharp-firstpass.dll into Unity Child Domain
    27. Non platform assembly: C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\player\Release3.x.x\Assembly-CSharp.dll (this message is harmless)
    28. Loading C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\player\Release3.x.x\Assembly-CSharp.dll into Unity Child Domain
    29. Non platform assembly: C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\player\Release3.x.x\Assembly-UnityScript-firstpass.dll (this message is harmless)
    30. Loading C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\player\Release3.x.x\Assembly-UnityScript-firstpass.dll into Unity Child Domain
    31. Non platform assembly: C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\player\Release3.x.x\Assembly-UnityScript.dll (this message is harmless)
    32. Loading C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\player\Release3.x.x\Assembly-UnityScript.dll into Unity Child Domain
    33. Non platform assembly: C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\player\Release3.x.x\DecalSystem.Runtime.dll (this message is harmless)
    34. Loading C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\player\Release3.x.x\DecalSystem.Runtime.dll into Unity Child Domain
    35. Non platform assembly: C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\player\Release3.x.x\Ionic.Zlib.dll (this message is harmless)
    36. Loading C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\player\Release3.x.x\Ionic.Zlib.dll into Unity Child Domain
    37. Non platform assembly: C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\player\Release3.x.x\Boo.Lang.dll (this message is harmless)
    38. Loading C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\player\Release3.x.x\Boo.Lang.dll into Unity Child Domain
    39. Non platform assembly: C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\player\Release3.x.x\System.Xml.dll (this message is harmless)
    40. Loading C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\player\Release3.x.x\System.Xml.dll into Unity Child Domain
    41. Non platform assembly: C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\player\Release3.x.x\UnityScript.Lang.dll (this message is harmless)
    42. Loading C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\player\Release3.x.x\UnityScript.Lang.dll into Unity Child Domain
    43. - Completed reload, in  0.062 seconds
    44. <RI> Initializing input.
    45.  
    46. <RI> Input initialized.
    47.  
    48. desktop: 1920x1080 60Hz; virtual: 1920x1080 at 0,0
    49. Platform assembly: C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\mono\Release3.x.x\Data\lib\System.Core.dll (this message is harmless)
    50. Platform assembly: C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\mono\Release3.x.x\Data\lib\System.dll (this message is harmless)
    51. Crash!!!
    52. SymInit: Symbol-SearchPath: '.;C:\Program Files (x86)\Mozilla Firefox;C:\Program Files (x86)\Mozilla Firefox;C:\Windows;C:\Windows\system32;SRV*C:\websymbols*http://msdl.microsoft.com/download/symbols;', symOptions: 530, UserName: 'avandenabeele'
    53. OS-Version: 6.1.7601 (Service Pack 1) 0x100-0x1
    54. C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe:plugin-container.exe (003B0000), size: 24576 (result: 0), SymType: '-nosymbols-', PDB: 'C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe', fileVersion: 23.0.1.4974
    55. C:\Windows\SysWOW64\ntdll.dll:ntdll.dll (77D10000), size: 1572864 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SysWOW64\ntdll.dll', fileVersion: 6.1.7601.18205
    56. C:\Windows\syswow64\kernel32.dll:kernel32.dll (76C10000), size: 1114112 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\kernel32.dll', fileVersion: 6.1.7601.18015
    57. C:\Windows\syswow64\KERNELBASE.dll:KERNELBASE.dll (76A20000), size: 290816 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\KERNELBASE.dll', fileVersion: 6.1.7601.18015
    58. C:\Program Files (x86)\Mozilla Firefox\xul.dll:xul.dll (5A510000), size: 21946368 (result: 0), SymType: '-exported-', PDB: 'C:\Program Files (x86)\Mozilla Firefox\xul.dll', fileVersion: 23.0.1.4974
    59. C:\Program Files (x86)\Mozilla Firefox\mozjs.dll:mozjs.dll (6D5D0000), size: 3584000 (result: 0), SymType: '-exported-', PDB: 'C:\Program Files (x86)\Mozilla Firefox\mozjs.dll'
    60. C:\Program Files (x86)\Mozilla Firefox\nss3.dll:nss3.dll (6D940000), size: 1929216 (result: 0), SymType: '-exported-', PDB: 'C:\Program Files (x86)\Mozilla Firefox\nss3.dll', fileVersion: 23.0.1.4974
    61. C:\Windows\system32\WINMM.dll:WINMM.dll (70960000), size: 204800 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\WINMM.dll', fileVersion: 6.1.7601.17514
    62. C:\Windows\syswow64\msvcrt.dll:msvcrt.dll (76610000), size: 704512 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\msvcrt.dll', fileVersion: 7.0.7601.17744
    63. C:\Windows\syswow64\USER32.dll:USER32.dll (764F0000), size: 1048576 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\USER32.dll', fileVersion: 6.1.7601.17514
    64. C:\Windows\syswow64\GDI32.dll:GDI32.dll (77200000), size: 589824 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\GDI32.dll', fileVersion: 6.1.7601.17514
    65. C:\Windows\syswow64\LPK.dll:LPK.dll (75450000), size: 40960 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\LPK.dll', fileVersion: 6.1.7600.16385
    66. C:\Windows\syswow64\USP10.dll:USP10.dll (773B0000), size: 643072 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\USP10.dll', fileVersion: 1.626.7601.18009
    67. C:\Windows\syswow64\ADVAPI32.dll:ADVAPI32.dll (761D0000), size: 655360 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\ADVAPI32.dll', fileVersion: 6.1.7601.17514
    68. C:\Windows\SysWOW64\sechost.dll:sechost.dll (76EE0000), size: 102400 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SysWOW64\sechost.dll', fileVersion: 6.1.7600.16385
    69. C:\Windows\syswow64\RPCRT4.dll:RPCRT4.dll (76270000), size: 983040 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\RPCRT4.dll', fileVersion: 6.1.7601.18205
    70. C:\Windows\syswow64\SspiCli.dll:SspiCli.dll (753F0000), size: 393216 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\SspiCli.dll', fileVersion: 6.1.7601.17856
    71. C:\Windows\syswow64\CRYPTBASE.dll:CRYPTBASE.dll (753E0000), size: 49152 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\CRYPTBASE.dll', fileVersion: 6.1.7600.16385
    72. C:\Windows\system32\WSOCK32.dll:WSOCK32.dll (73000000), size: 28672 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\WSOCK32.dll', fileVersion: 6.1.7600.16385
    73. C:\Windows\syswow64\WS2_32.dll:WS2_32.dll (766C0000), size: 217088 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\WS2_32.dll', fileVersion: 6.1.7601.17514
    74. C:\Windows\syswow64\NSI.dll:NSI.dll (77290000), size: 24576 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\NSI.dll', fileVersion: 6.1.7600.16385
    75. C:\Program Files (x86)\Mozilla Firefox\MSVCR100.dll:MSVCR100.dll (6DEE0000), size: 778240 (result: 0), SymType: 'PDB', PDB: 'C:\Program Files (x86)\Mozilla Firefox\MSVCR100.dll', fileVersion: 10.0.30319.1
    76. C:\Program Files (x86)\Mozilla Firefox\mozglue.dll:mozglue.dll (6EDA0000), size: 163840 (result: 0), SymType: '-exported-', PDB: 'C:\Program Files (x86)\Mozilla Firefox\mozglue.dll', fileVersion: 23.0.1.4974
    77. C:\Program Files (x86)\Mozilla Firefox\MSVCP100.dll:MSVCP100.dll (6DE70000), size: 430080 (result: 0), SymType: 'PDB', PDB: 'C:\Program Files (x86)\Mozilla Firefox\MSVCP100.dll', fileVersion: 10.0.30319.1
    78. C:\Windows\syswow64\PSAPI.DLL:PSAPI.DLL (77CE0000), size: 20480 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\PSAPI.DLL', fileVersion: 6.1.7600.16385
    79. C:\Program Files (x86)\Mozilla Firefox\gkmedias.dll:gkmedias.dll (68170000), size: 3526656 (result: 0), SymType: '-exported-', PDB: 'C:\Program Files (x86)\Mozilla Firefox\gkmedias.dll', fileVersion: 23.0.1.4974
    80. C:\Program Files (x86)\Mozilla Firefox\mozalloc.dll:mozalloc.dll (74B70000), size: 24576 (result: 0), SymType: '-exported-', PDB: 'C:\Program Files (x86)\Mozilla Firefox\mozalloc.dll', fileVersion: 23.0.1.4974
    81. C:\Windows\syswow64\ole32.dll:ole32.dll (76F00000), size: 1425408 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\ole32.dll', fileVersion: 6.1.7601.17514
    82. C:\Windows\system32\MSIMG32.dll:MSIMG32.dll (70920000), size: 20480 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\MSIMG32.dll', fileVersion: 6.1.7600.16385
    83. C:\Windows\system32\NETAPI32.dll:NETAPI32.dll (730F0000), size: 69632 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\NETAPI32.dll', fileVersion: 6.1.7601.17887
    84. C:\Windows\system32\netutils.dll:netutils.dll (730E0000), size: 36864 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\netutils.dll', fileVersion: 6.1.7601.17514
    85. C:\Windows\system32\srvcli.dll:srvcli.dll (730C0000), size: 102400 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\srvcli.dll', fileVersion: 6.1.7601.17514
    86. C:\Windows\system32\wkscli.dll:wkscli.dll (73020000), size: 61440 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\wkscli.dll', fileVersion: 6.1.7601.17514
    87. C:\Windows\system32\SAMCLI.DLL:SAMCLI.DLL (6F6B0000), size: 61440 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\SAMCLI.DLL', fileVersion: 6.1.7601.17514
    88. C:\Windows\system32\IPHLPAPI.DLL:IPHLPAPI.DLL (73540000), size: 114688 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\IPHLPAPI.DLL', fileVersion: 6.1.7601.17514
    89. C:\Windows\system32\WINNSI.DLL:WINNSI.DLL (73530000), size: 28672 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\WINNSI.DLL', fileVersion: 6.1.7600.16385
    90. C:\Windows\syswow64\SHELL32.dll:SHELL32.dll (75580000), size: 12886016 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\SHELL32.dll', fileVersion: 6.1.7601.18103
    91. C:\Windows\syswow64\SHLWAPI.dll:SHLWAPI.dll (76940000), size: 356352 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\SHLWAPI.dll', fileVersion: 6.1.7601.17514
    92. C:\Windows\system32\VERSION.dll:VERSION.dll (75310000), size: 36864 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\VERSION.dll', fileVersion: 6.1.7600.16385
    93. C:\Windows\syswow64\IMM32.dll:IMM32.dll (770C0000), size: 393216 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\IMM32.dll', fileVersion: 6.1.7601.17514
    94. C:\Windows\syswow64\MSCTF.dll:MSCTF.dll (772A0000), size: 835584 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\MSCTF.dll', fileVersion: 6.1.7600.16385
    95. C:\Windows\system32\UxTheme.dll:UxTheme.dll (74830000), size: 524288 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\UxTheme.dll', fileVersion: 6.1.7600.16385
    96. C:\Windows\syswow64\SETUPAPI.dll:SETUPAPI.dll (76A70000), size: 1691648 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\SETUPAPI.dll', fileVersion: 6.1.7601.17514
    97. C:\Windows\syswow64\CFGMGR32.dll:CFGMGR32.dll (76390000), size: 159744 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\CFGMGR32.dll', fileVersion: 6.1.7601.17621
    98. C:\Windows\syswow64\OLEAUT32.dll:OLEAUT32.dll (76700000), size: 585728 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\OLEAUT32.dll', fileVersion: 6.1.7601.17676
    99. C:\Windows\syswow64\DEVOBJ.dll:DEVOBJ.dll (765F0000), size: 73728 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\DEVOBJ.dll', fileVersion: 6.1.7601.17621
    100. C:\Windows\system32\dwmapi.dll:dwmapi.dll (709D0000), size: 77824 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\dwmapi.dll', fileVersion: 6.1.7600.16385
    101. c:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpoFeedb.dll:DpoFeedb.dll (6A4E0000), size: 659456 (result: 0), SymType: '-exported-', PDB: 'c:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpoFeedb.dll', fileVersion: 5.2.0.5092
    102. C:\Windows\system32\USERENV.dll:USERENV.dll (6F690000), size: 94208 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\USERENV.dll', fileVersion: 6.1.7601.17514
    103. C:\Windows\system32\profapi.dll:profapi.dll (73940000), size: 45056 (result: 0), SymType: '-nosymbols-', PDB: 'C:\Windows\system32\profapi.dll', fileVersion: 6.1.7600.16385
    104. C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll:npUnity3D32.dll (10000000), size: 499712 (result: 0), SymType: '-exported-', PDB: 'C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll', fileVersion: 4.2.0.11237
    105. C:\Windows\syswow64\CLBCatQ.DLL:CLBCatQ.DLL (77170000), size: 536576 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\CLBCatQ.DLL', fileVersion: 2001.12.8530.16385
    106. C:\Windows\System32\MMDevApi.dll:MMDevApi.dll (6EBE0000), size: 233472 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\MMDevApi.dll', fileVersion: 6.1.7601.17514
    107. C:\Windows\System32\PROPSYS.dll:PROPSYS.dll (74710000), size: 1003520 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\PROPSYS.dll', fileVersion: 7.0.7601.17514
    108. C:\Windows\system32\AUDIOSES.DLL:AUDIOSES.DLL (6A5F0000), size: 221184 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\AUDIOSES.DLL', fileVersion: 6.1.7601.17514
    109. c:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpoSet.dll:DpoSet.dll (6AEC0000), size: 299008 (result: 0), SymType: '-exported-', PDB: 'c:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpoSet.dll', fileVersion: 5.3.0.694
    110. C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll:comctl32.dll (744A0000), size: 1695744 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll', fileVersion: 6.10.7601.17514
    111. C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\player\Release3.x.x\webplayer_win.dll:webplayer_win.dll (04D90000), size: 7954432 (result: 0), SymType: '-exported-', PDB: 'C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\player\Release3.x.x\webplayer_win.dll', fileVersion: 4.2.0.11237
    112. C:\Windows\system32\DNSAPI.dll:DNSAPI.dll (73240000), size: 278528 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\DNSAPI.dll', fileVersion: 6.1.7601.17570
    113. C:\Windows\system32\WTSAPI32.dll:WTSAPI32.dll (73110000), size: 53248 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\WTSAPI32.dll', fileVersion: 6.1.7601.17514
    114. C:\Windows\system32\HID.DLL:HID.DLL (72B60000), size: 36864 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\HID.DLL', fileVersion: 6.1.7600.16385
    115. C:\Windows\system32\MSACM32.dll:MSACM32.dll (70900000), size: 81920 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\MSACM32.dll', fileVersion: 6.1.7600.16385
    116. C:\Windows\system32\WINSTA.dll:WINSTA.dll (70930000), size: 167936 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\WINSTA.dll', fileVersion: 6.1.7601.17514
    117. C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\mono\Release3.x.x\mono-1-vc.dll:mono-1-vc.dll (064D0000), size: 2285568 (result: 0), SymType: '-exported-', PDB: 'C:\Users\avandenabeele\AppData\LocalLow\Unity\WebPlayer\mono\Release3.x.x\mono-1-vc.dll'
    118. C:\Windows\system32\MSWSOCK.dll:MSWSOCK.dll (732B0000), size: 245760 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\MSWSOCK.dll', fileVersion: 6.1.7601.17514
    119. C:\Windows\system32\CRYPTSP.dll:CRYPTSP.dll (73510000), size: 90112 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\CRYPTSP.dll', fileVersion: 6.1.7600.16385
    120. C:\Windows\system32\rsaenh.dll:rsaenh.dll (734D0000), size: 241664 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\rsaenh.dll', fileVersion: 6.1.7600.16385
    121. C:\Windows\system32\d3d9.dll:d3d9.dll (59410000), size: 1847296 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\d3d9.dll', fileVersion: 6.1.7601.17514
    122. C:\Windows\system32\d3d8thk.dll:d3d8thk.dll (72740000), size: 24576 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\d3d8thk.dll', fileVersion: 6.1.7600.16385
    123. C:\Windows\system32\nvd3dum.dll:nvd3dum.dll (585A0000), size: 15130624 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\nvd3dum.dll', fileVersion: 9.18.13.1090
    124. C:\Windows\syswow64\WINTRUST.dll:WINTRUST.dll (77380000), size: 188416 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\WINTRUST.dll', fileVersion: 6.1.7601.18205
    125. C:\Windows\syswow64\CRYPT32.dll:CRYPT32.dll (76820000), size: 1179648 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\CRYPT32.dll', fileVersion: 6.1.7601.18205
    126. C:\Windows\syswow64\MSASN1.dll:MSASN1.dll (763C0000), size: 49152 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\syswow64\MSASN1.dll', fileVersion: 6.1.7601.17514
    127. C:\Windows\system32\powrprof.dll:powrprof.dll (70CB0000), size: 151552 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\powrprof.dll', fileVersion: 6.1.7600.16385
    128. C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI.dll:nvSCPAPI.dll (15160000), size: 1089536 (result: 0), SymType: '-exported-', PDB: 'C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI.dll', fileVersion: 7.17.13.1090
    129. C:\Windows\system32\wdmaud.drv:wdmaud.drv (6A630000), size: 196608 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\wdmaud.drv', fileVersion: 6.1.7601.17514
    130. C:\Windows\system32\ksuser.dll:ksuser.dll (74B90000), size: 16384 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\ksuser.dll', fileVersion: 6.1.7600.16385
    131. C:\Windows\system32\AVRT.dll:AVRT.dll (6F700000), size: 28672 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\AVRT.dll', fileVersion: 6.1.7600.16385
    132. C:\Windows\system32\msacm32.drv:msacm32.drv (73A90000), size: 32768 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\msacm32.drv', fileVersion: 6.1.7600.16385
    133. C:\Windows\system32\midimap.dll:midimap.dll (74B80000), size: 28672 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\midimap.dll', fileVersion: 6.1.7600.16385
    134. C:\Windows\system32\dsound.dll:dsound.dll (70CE0000), size: 466944 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\dsound.dll', fileVersion: 6.1.7600.16385
    135. C:\Windows\system32\xinput1_3.dll:xinput1_3.dll (03420000), size: 90112 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\xinput1_3.dll', fileVersion: 9.18.944.0
    136. C:\Windows\system32\dbghelp.dll:dbghelp.dll (72940000), size: 962560 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\dbghelp.dll''The content was stopped because a fatal
    137. content error has been detected.', details: '', link: 0
    138. web: shutdown player
    139.  
     
  3. diekeure

    diekeure

    Joined:
    Jan 25, 2013
    Posts:
    221
    I found the reason for the second crash: In the project settings the "firstStreamedLevelWithResources" was set to 1. So only the first remains, ans so it is a mac webplayer only problem after all. Apologies for the confusion.
     
  4. diekeure

    diekeure

    Joined:
    Jan 25, 2013
    Posts:
    221
    There seems to be no improvement on this issue, no response to this thread, and Unity 4.3.2 still has this issue. We are unable to use the webplayer on macs.
     
  5. Schubkraft

    Schubkraft

    Unity Technologies

    Joined:
    Dec 3, 2012
    Posts:
    1,067
    Hello alexvda,

    can you please submit a bug report with the editor from the machine in question and attach the project you are experiencing the issue.
    Once submitted ping me the ID here and I'll have a look. Right now the info isn't enough for me to go on.
    Thanks!
     
  6. diekeure

    diekeure

    Joined:
    Jan 25, 2013
    Posts:
    221
    I'll see what I can do, the mac users don't have the editor, they only play the game in the browser. And besides, the project is several GB's in size which makes sending bug reports difficult.

    What would be helpful is this: what does the error 'Got error 2. Bailing out.' mean? What is error 2? What does that number stand for? It might give me a clue to what is going wrong.
     
  7. diekeure

    diekeure

    Joined:
    Jan 25, 2013
    Posts:
    221
    Some more testing was done today:

    * we noticed that AA is not disabled by default anymore on Mac by unity, so we added that again ourselves (seriously, AA does not work on MacOSX in the webplayer). That prevented a first type of crash which logs the bailing out issue.

    * now the game can load, but few seconds later the Mac (Maverick) freezes and has to be rebooted. It's a kernel panic with the most imported message: kernel[0]: NVDA(OpenGL): Channel exception! Exception type = 0x1f Access Violation Error (MMU Error 2)

    Hope this helps a bit.
     
  8. Graham-Dunnett

    Graham-Dunnett

    Unity Technologies

    Joined:
    Jun 2, 2009
    Posts:
    4,287
    Google is full of people reporting the same errors. Reading some of these the view seems to be either a failing GPU, or an nVidia driver bug. Just saying.
     
  9. diekeure

    diekeure

    Joined:
    Jan 25, 2013
    Posts:
    221
    I'm afraid you're right. I asked the developer to stop using his second monitor and now he has no crashes anymore. Apparently MacOSX can't cope with two monitors combined with a 3d application.

    We still have another mac only crash, but this time on all our mac machines. I'll delve a bit more deeper and report.
     
  10. diekeure

    diekeure

    Joined:
    Jan 25, 2013
    Posts:
    221
    The other crash on all mac machines seems to be solved with disabling the AA, however we still experience a crash, occuring when an assetbundle is loaded, in the log the only error message is:

    Code (csharp):
    1. Receiving unhandled NULL exception
    2. Exit with error code: 2
    3.  
    4. ========== OUTPUTING STACK TRACE ==================
    5.  
    6.  
    7.  
    8. ========== END OF STACKTRACE ===========
    This repeats endlessly, the browser ultimately hangs.
     
  11. diekeure

    diekeure

    Joined:
    Jan 25, 2013
    Posts:
    221
    It seems that the crashes occur very randomly; disabling the second monitor didn't help after all. Here is another log, with different output, but the result is the same, the entire mac hangs:

    Code (csharp):
    1.  
    2. Mono path[0] = '/private/tmp/UnityWebPluginLoadInstance-122228287a11d4dfba0b1811c9ed4d4a/UnityPlayer.bundle/Contents/Resources'
    3. Mono path[1] = '/private/tmp/UnityWebPluginLoadInstance-122228287a11d4dfba0b1811c9ed4d4a/Mono.bundle/Contents/Resources'
    4. Mono config path = '/private/tmp/UnityWebPluginLoadInstance-122228287a11d4dfba0b1811c9ed4d4a/Mono.bundle/Contents/Resources/etc'
    The end is not empty, it's a list of NUL characters.

    We ran benchmark tests on the macs, they don't crash, they run everything fine. It really is only the unity webplayer that causes these crashes.
     
  12. diekeure

    diekeure

    Joined:
    Jan 25, 2013
    Posts:
    221
    And another crash log, to be complete:

    Code (csharp):
    1.  
    2. Mono path[0] = '/Library/Internet Plug-Ins/Unity Web Player.plugin/Contents/Frameworks/Release-4.3UnityPlayer3.x.x-i386.bundle/Contents/Resources'
    3. Mono path[1] = '/Library/Internet Plug-Ins/Unity Web Player.plugin/Contents/Frameworks/Release-4.3Mono3.x.x-i386.bundle/Contents/Resources'
    4. Mono config path = '/Library/Internet Plug-Ins/Unity Web Player.plugin/Contents/Frameworks/Release-4.3Mono3.x.x-i386.bundle/Contents/Resources/etc'
    The crash occurs even before any of our code has been started, the webplayer just didn't get started.
     
  13. diekeure

    diekeure

    Joined:
    Jan 25, 2013
    Posts:
    221
    The crashes seem to appear only with Maverick. Where the game never crashed on macs, it started crashing once we updated the OS to Maverick. So it seems to be a Maverick only problem...
     
  14. masterprompt

    masterprompt

    Joined:
    Jan 6, 2009
    Posts:
    115
    I'm getting this same crash. Just sits there and eats up CPU cycles and the laptop fans spin up. Same error
    I have Mavericks 10.9.1 13B42, and am running this on Google Chrome 32.0.1700.77 built from Unity 4.3.3f1

    Worth noting that It happens when I attempt to AsyncAdditiveLoadLevel (hangs about 25% through the load).
     
  15. Griautis

    Griautis

    AI & Physics STE Unity Technologies

    Joined:
    Jan 26, 2013
    Posts:
    63
    Hello there,

    Could you please send a bug report and post the bug number here? That way we can properly investigate and fix the issue.

    Best wishes,
    Ugnius
    QA Team
     
  16. diekeure

    diekeure

    Joined:
    Jan 25, 2013
    Posts:
    221
    This is a bug in the unity webplayer, not in the editor, how do I report a bug via the web player?
    Thx,
    Alex
     
  17. Griautis

    Griautis

    AI & Physics STE Unity Technologies

    Joined:
    Jan 26, 2013
    Posts:
    63
    Simply report the bug through the Editor's bug reporting tool. Don't forget to attach your project and/or it's build.

    Regards,
    Ugnius
    QA Team
     
  18. diekeure

    diekeure

    Joined:
    Jan 25, 2013
    Posts:
    221
    Ok, but the project is almost a GB in size, is dat ok?
     
  19. Griautis

    Griautis

    AI & Physics STE Unity Technologies

    Joined:
    Jan 26, 2013
    Posts:
    63
    Yes, it's totally ok. Sometimes we get projects several GB big.

    It will just take a while to upload. Also, don't forget to post in this thread with the case number, so I can investigate the issue as soon as possible.

    EDIT: I am no longer checking this thread everyday for updates. If you do post the bug report, please send me a personal message.

    Best wishes,
    Ugnius
    QA Team
     
    Last edited: Feb 12, 2014
  20. diekeure

    diekeure

    Joined:
    Jan 25, 2013
    Posts:
    221
    I've been trying to upload a bug report, however for some reason the upload always fails in the middle somewhere.

    In the mean time we have users that are starting to report the same issues:

    Code (csharp):
    1.  
     
  21. monark

    monark

    Joined:
    May 2, 2008
    Posts:
    1,595
    Do you know if this ever got fixed? We are seeing the same issue building with U4.5 and running mavericks on the mac.
     
  22. diekeure

    diekeure

    Joined:
    Jan 25, 2013
    Posts:
    221
    Nope, issue is still there.
    We discovered that the OS is a factor, but also the hardware: it occurs only with apple computers made in 2012 that have an NVidia GeForce GT 650M.
    We have several users that suffer from it and we simply tell them that they can't play our game on their device.
    The issue occurs with any unity webplayer game, not only ours.