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Unity Multiplayer Mac Photon Multiplayer Connection Issue

Discussion in 'Multiplayer' started by Gubendran_Vins, Jul 15, 2022.

  1. Gubendran_Vins

    Gubendran_Vins

    Joined:
    Mar 20, 2018
    Posts:
    52
    Hi all,

    We are trying to publish our application in Mac appstore. So, we created the store package and validated using xcode.
    After submit to the appstore via transporter and testing that build using testflight, all testing result is fine when we testing in our devices.
    But When we submit for app review, Appstore review team tested our app and rejected for photon disconnection issue.
    Please check the below details and log error we got while disconnection.


    Version Details :
    ----------------------
    Unity Version : 2019.4.36f1
    Xcode Version : 13.0
    PhotonVoice Version : 2.31



    Error Logs :
    ------------------
    "Log: New Realtime State: Disconnecting. Old state: ConnectingToNameServer


    Log: New Realtime State: Disconnected. Old state: Disconnecting


    Log: Disconnected Cause : DisconnectByClientLogic"




    Please help us to fix above issue and publish our app in mac store.
     
  2. tobiass

    tobiass

    Joined:
    Apr 7, 2009
    Posts:
    2,957
    This might be an issue similar to the ones we had when submitting for the iOS store: The tests are run on a network that does not allow UDP connections. There is a "Protocol Fallback" option to fall back to TCP, should the initial connection not work. The version you use should do that by default.
    If that doesn't work, appeal the review and ask Apple for developer support to re-test the app. The app is working but the test environment is not setup accordingly.
     
    Gubendran_Vins likes this.