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Mac build rejected due for requesting for Accessibility Access for keystrokes

Discussion in 'macOS' started by kabur, Oct 11, 2019.

  1. kabur

    kabur

    Joined:
    Jan 23, 2016
    Posts:
    12
    Our Mac build was rejected for the following reason.

    Guideline 2.4.5(v) - Performance

    We noticed the game is requesting for Accessibility Access for keystrokes from any application, which is not appropriate.

    This is new guideline introduced by the apple for compatibility with their new OS 10.15 (Catalina)

    We are not sure for where these API’s are being called as we are not calling this explicitly in our code. We are not sure whether the Unity itself adds this to the build.

    Does any one has faced similar issue?. Is there any workaround for disable this ?.

    Our game is built on Unity version 2018.2.11.
     
    Last edited: Oct 12, 2019
    kabur, Oct 11, 2019
    #1

  2. andrews_unity

    andrews_unity

    Unity Technologies

    Joined:
    Dec 11, 2015
    Posts:
    264
    Sadly I don't think there is a way around this, we did fix this issue in 2018.4 LTS so if you could verify against that version that would be great.
     
    andrews_unity, Oct 12, 2019
    #2

  3. kabur

    kabur

    Joined:
    Jan 23, 2016
    Posts:
    12
    thanks. it worked
     
    kabur, Oct 16, 2019
    #3

  4. Ankaman

    Ankaman

    Joined:
    Feb 14, 2014
    Posts:
    37
    doesnt work for 2019.2.1f
     
    Ankaman, Oct 21, 2019
    #4

  5. skullthug

    skullthug

    Joined:
    Oct 16, 2011
    Posts:
    202
    Is there any possible workaround for this for pre 2018.4??
    Our macOS project is still in 5.6.4, and we're in the process of converting to 2018+ but nowhere near ready yet- and we have a critical bugfix to submit but are blocked because of this weird permission request.
     
    skullthug, Oct 23, 2019
    #5

  6. turdann

    turdann

    Joined:
    Dec 29, 2012
    Posts:
    43
    Should this be alright with 2017.4 LTS?
     
    turdann, Oct 24, 2019
    #6

  7. Klaus-Eiperle

    Klaus-Eiperle

    Joined:
    Mar 10, 2012
    Posts:
    41
    We are stuck in version 5.6.6f2 and can not update our apps on Apple's AppStore. This error message also comes with a hardened runtime. Is there a solution?
     
    Klaus-Eiperle, Oct 26, 2019
    #7

  8. yangluoping

    yangluoping

    Joined:
    Aug 7, 2013
    Posts:
    1
    We use the 2018.4.5f1 version, still this problem, is there another solution? My MacOS version is 10.15 and the Xcode version is 11.1
     
    yangluoping, Oct 31, 2019
    #8

  9. VigorousApathy

    VigorousApathy

    Joined:
    Dec 22, 2012
    Posts:
    12
    In the same boat with 2018.2.9f1, will see if the 2018.4 upgrade will resolve it.
     
    VigorousApathy, Nov 14, 2019
    #9

  10. andykuvaev

    andykuvaev

    Joined:
    Jan 30, 2020
    Posts:
    2
    We use version Unity Player version 2019.2.3f1 (8e55c27a4621) and this problem is urgent.
    Does anyone have a solution?

    Answer from AppStore:
    ----------------------------------------------------------------------------

    Guideline 2.4.5(v) - Performance

    Your app requests admin access from the user during operation.

    Specifically, your app is asking access to keystrokes.

    Resources

    To resolve this issue, it would be appropriate to confirm that you are using:

    - NSEvent.addLocalMonitor
    rather than
    - CGEvent.TapCreate.

    In addition, it would be appropriate to remove IOHIDCheckAccess(kIOHIDRequestTypeListenEvent) for accessing the user’s keystroke under Privacy, as apps with this feature are not appropriate for the App Store.
    -----------------------------------------------------------------------------
     
    andykuvaev, Jan 30, 2020
    #10

  11. andykuvaev

    andykuvaev

    Joined:
    Jan 30, 2020
    Posts:
    2
    Maybe who knows the version where this problem is exactly solved?
     
    andykuvaev, Jan 30, 2020
    #11

  12. asmaloney

    asmaloney

    Joined:
    Jul 25, 2019
    Posts:
    12
    I just ran into this with a 5.6.7f1 based game and I don't see any solutions anywhere.

    Is there an entitlement or something we need to set?
     
    asmaloney, Feb 21, 2020
    #12

  13. Klaus-Eiperle

    Klaus-Eiperle

    Joined:
    Mar 10, 2012
    Posts:
    41
    you have to upgrade your project to the latest Unity3D version. It is not possible with Unity 5.6.7f1.
     
    Klaus-Eiperle, Feb 22, 2020
    #13

  14. swredcam

    swredcam

    Joined:
    Apr 16, 2017
    Posts:
    128
    Am I understanding this correctly? My app store build was rejected for this issue. I'm still running Unity 2017.4 as everytime I update anything in Unity, things break. There is no way to fix this issue other than updating Unity by multiple versions? I'm really scratching my head as to why I have a paid version of Unity.
     
    swredcam, Jul 28, 2020
    #14

  15. Klaus-Eiperle

    Klaus-Eiperle

    Joined:
    Mar 10, 2012
    Posts:
    41
    2019.2.21f1 will work for you. I would not upgrade to a newer version because of the render engine (In case you use custom shaders).
     
    Klaus-Eiperle, Jul 28, 2020
    #15

  16. swredcam

    swredcam

    Joined:
    Apr 16, 2017
    Posts:
    128
    I thought 2018.4 was OK? I am halfway through upgrading to that!
     
    swredcam, Jul 29, 2020
    #16

  17. swredcam

    swredcam

    Joined:
    Apr 16, 2017
    Posts:
    128
    Just to confirm, 2018.4, the LTS version, cleared up this issue for me.
     
    swredcam, Jul 31, 2020
    #17

  18. Shubham_Zed

    Shubham_Zed

    Joined:
    Jul 12, 2019
    Posts:
    5
    Hi there,
    I am also having the same problem with Unity 5.6.1.
    I have signed the libraries too (libmono.0.dylib and libMonoPosixHelper.dylib).
    But the build still got rejected, not sure why. Anyone here to help?

    Also, does anyone know a working link to sign the mac app? Just in case I miss something.

    NOTE: Not in a position to update my project to a newer version since the project is quite large and it would take days to do so.
     
    Shubham_Zed, Oct 14, 2020
    #18

  19. dcolman

    dcolman

    Joined:
    May 21, 2017
    Posts:
    8
    FYI - in case anyone is using 2019.2.1f1, they fixed this bug in 2019.2.2f1. If you upgrade to that it will fix the issue.

    If you're having trouble with this in other versions, I recommend looking through the release notes for when they fix it: https://unity3d.com/get-unity/download/archive
    Screen Shot 2021-01-11 at 8.28.31 PM.png
     
    dcolman, Jan 12, 2021
    #19
    Zubair_Malik907 likes this.

  20. Zubair_Malik907

    Zubair_Malik907

    Joined:
    Jun 19, 2019
    Posts:
    15
    If 2019.2.2f1 is fixed then it would be fixed in 2019.3.7f1?

    I submitted build with 2018.4.1f1 version and it's rejected by Apple due to same issue.
    Now I've upgraded Unity to 2019.3.7f1.
    Should I go for submission?
     
    Zubair_Malik907, Jan 22, 2021
    #20

  21. Zubair_Malik907

    Zubair_Malik907

    Joined:
    Jun 19, 2019
    Posts:
    15
    Is it fixed in 2019.3.7f1?
     
    Zubair_Malik907, Jan 22, 2021
    #21

  22. Zubair_Malik907

    Zubair_Malik907

    Joined:
    Jun 19, 2019
    Posts:
    15
    did you find a solution?
     
    Zubair_Malik907, Jan 22, 2021
    #22

  23. fabiobh

    fabiobh

    Joined:
    May 28, 2013
    Posts:
    92
    Any news coming from this problem?
    I have the same problem. The problem doesn't appear in Unity 2017.4.40, but I have some projects in Unity 5.6.7 that I can't update to Unity 2017.4.40
     
    fabiobh, Apr 12, 2022
    #23