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Bug libc.so - Crashes with Unity 2022.3.9 - mostly Samsung devices

Discussion in 'Android' started by pstpetrov, Mar 15, 2023.

  1. pstpetrov

    pstpetrov

    Joined:
    Aug 5, 2012
    Posts:
    19
    Hi, we are getting crashes on Android which we can't troubleshoot. Below is a sample of the stacktrace, attached is the full one from Crashlytics. They were showing up with Unity 2021 LTS but the rate accelerated with Unity 2022.2.9. Mostly Samsung devices are affected (93%), some Huawei and some Xiaomi.

    Any help and direction is appreciated.


    
Crashed: Thread: SIGSEGV  0x0000000000000000
    
#00 pc 0x117a9d8 libil2cpp.so (BuildId: 04b81f421eb1a1ce)
    
#01 pc 0x541014 libunity.so (BuildId: 65d65977d6c9b32f)
    
#02 pc 0x1172f7 libunity.so (BuildId: 65d65977d6c9b32f)
    
#03 pc 0x1172f7 libunity.so (BuildId: 65d65977d6c9b32f)
    
#04 pc 0x1172f7 libunity.so (BuildId: 65d65977d6c9b32f)
    
#05 pc 0x1172f7 libunity.so (BuildId: 65d65977d6c9b32f)
    
#06 pc 0x1172f7 libunity.so (BuildId: 65d65977d6c9b32f)
    
#07 pc 0x1172f7 libunity.so (BuildId: 65d65977d6c9b32f)
    
#08 pc 0x5eaffc libunity.so (BuildId: 65d65977d6c9b32f)
    
#09 pc 0x1172f7 libunity.so (BuildId: 65d65977d6c9b32f)
    
#10 pc 0x5333fc libunity.so (BuildId: 65d65977d6c9b32f)
     

    Attached Files:

    Last edited: Mar 15, 2023
    pstpetrov, Mar 15, 2023
    #1

  2. dankorenev

    dankorenev

    Joined:
    Jul 1, 2022
    Posts:
    5
    Did you load symbols to crashlytics?
     
    dankorenev, Mar 16, 2023
    #2

  3. pstpetrov

    pstpetrov

    Joined:
    Aug 5, 2012
    Posts:
    19
    Yes, I uploaded the public symbols file generated by Unity to the Google Console and am getting the human readable text for the other errors. For example: "Non-fatal Exception: java.lang.Exception: NullReferenceException : Object reference not set to an instance of an object" with the function name.
     
    pstpetrov, Mar 16, 2023
    #3