Level 11 Cant get free/discounted assets.

I have Pro Edition but cant seem to get the free discounted assets. Only th option to buy is there.
Have logged in and out and also added a few to the basket which I saw some other people had to do.

Any ideas?

 

5 Pro correct? It doesn't apply to 4.x pro.

 

5 pro yes.

 

Even if the price is zero, you still have to hit the buy button. I presume you are seeing the price as free?

 

No, seeing full price.

 

If you log into your account from within Unity you should see a little "11" in your profile pic in the upper corner. When you click on that you are directed to the Level 11 specials. The reduced items (Playmaker, character, grenades and trees this month) should be listed as free.

If not - make sure your asset store login is the same as your Unity registration. Maybe these accounts aren't linked for you?
Otherwise you probably need to contact support.

 

No little 11 in the profile.

Accounts are the same, not linked though I guess.

Thanks.

 

Added the right serial in the editor, have dark skin etc.

 

Just noticed under invoices in purchase history invoice says pending?

Editor has Pro features though.

 

In another thread, another user was having issues with getting only one free item. It worked when they put a different one in as well. (Can't remember which thread right now.)

 

That most likely is your problem

 

All sorted, now to take a serious look at Playmaker.

 

Possibly the discount apply before checkout, please try and share your experience.

 

I think there was just a slight delay (16 hours) in level 11 being applied.

Thought it might be to do with invoice pending but that is still the same.