Search Unity

  1. Welcome to the Unity Forums! Please take the time to read our Code of Conduct to familiarize yourself with the forum rules and how to post constructively.
  2. Dismiss Notice

Bug Just tested my own app I created in a mobile device

Discussion in 'LevelPlay' started by Davidbillmanoy, May 4, 2023.

  1. Davidbillmanoy

    Davidbillmanoy

    Joined:
    Jul 7, 2014
    Posts:
    119
    Hello! I just tested my APK in my mobile device. When I touched the button to switch scenes, it didn't work, because the interstitial ad isn't loaded. Can anyone help me fix this issue? Thanks!
     
  2. cnguyen_unitylevelplay

    cnguyen_unitylevelplay

    Unity Technologies

    Joined:
    Mar 23, 2023
    Posts:
    69
    Hi @Davidbillmanoy
    Could you make sure that your ad is available first before being shown? There should be listeners for you to register in your project. Also, test mode should be utilized if you can't get live ads regularly.

    It might be a specific account issue as well. Please open a support ticket to see where we can assist you:
    https://ironsrc.formtitan.com/knowledge-center
     
  3. johnkennedy169

    johnkennedy169

    Joined:
    Mar 30, 2023
    Posts:
    4
    I think the same as Unity_11DA I hope you can solve soon