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java.lang.Error: signal 11 (SIGSEGV), code 1 (SEGV_MAPERR)

Discussion in 'Android' started by SniperED007, Jun 8, 2018.

  1. SniperED007

    SniperED007

    Joined:
    Sep 29, 2013
    Posts:
    341
    Since upgrading our game using Unity 2018.1 been getting a lot of crashes in the live environment with this error, and only on the Huawei phones:

    Huawei Mate 10 Pro (HWBLA), 6144MB RAM, Android 8.0
    Report 1

    java.lang.Error: signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 00000000 Build fingerprint: 'HUAWEI/BLA-L09/HWBLA:8.0.0/HUAWEIBLA-L09S/131(C781):user/release-keys' Revision: '0' pid: 18188, tid: 20928, name: UnityMain >>> com.LighthouseGamesStudio.GreedCityUnity <<< r0 00000000 r1 cb6afa68 r2 00000000 r3 00000002 r4 00000001 r5 00000000 r6 13772388 r7 13040148 r8 137b7858 r9 c54d4000 sl cf166c10 fp 7625a0d0 ip ce008b44 sp cb6af4a0 lr cd42ba1c pc cd255380 cpsr 0000000b

    at libunity.003d4380 (Native Method)
    at libunity.003d46b0 (Native Method)
    at libunity.003df8e8 (Native Method)
    at base.oatexec (oatexec:69687)
     
    SniperED007, Jun 8, 2018
    #1
    tim12332000 likes this.

  2. Holyday-Studios

    Holyday-Studios

    Joined:
    Nov 24, 2015
    Posts:
    1
    we have the same issue only in Huawei phones.
     
    Holyday-Studios, Jul 5, 2018
    #2

  3. mobadu

    mobadu

    Joined:
    Feb 24, 2015
    Posts:
    18
    Same here on Unity 2018.2.18f1. Mostly Samsung Galaxy devices like A5, J3, J7.

    at libunity.00443a28(Unknown Source)
    at base.oatexec(oatexec:269571)

    Crashyltics shows that most of the crashes happened with "App in Background".
     
    Last edited: Dec 6, 2018
    mobadu, Dec 6, 2018
    #3

  4. tungcbk

    tungcbk

    Joined:
    Dec 30, 2013
    Posts:
    2
    Same here on Unity 2018.2.19f1. Mostly Samsung Galaxy devices like A5, J7, J4, J5, J3.

    java.lang.Error: FATAL EXCEPTION [UnityMain]
    Unity version : 2018.2.19f1
    Device model : samsung SM-A500M
    Device fingerprint: samsung/a5lteub/a5lte:6.0.1/MMB29M/A500MUBU1CPL4:user/release-keys

    Caused by: java.lang.Error: signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 000000d5
    Build fingerprint: 'samsung/a5lteub/a5lte:6.0.1/MMB29M/A500MUBU1CPL4:user/release-keys'
    Revision: '10'
    pid: 4475, tid: 4511, name: UnityMain >>> com.os.space.... <<<
    r0 00000000 r1 9fabe300 r2 9fd7b480 r3 00000001
    r4 b8fef1c0 r5 00000000 r6 22c03400 r7 22dd9800
    r8 22dd7bc0 r9 b7f9fd50 sl a07d1040 fp 00000000
    ip 9fd7b4c4 sp 9fd7b4e0 lr 9f0735b8 pc 9ecd5a28 cpsr a0558c90

    1. at libunity.00443a28 (Native Method)
    2. at base.oatexec (base.java)
     
    tungcbk, Jan 7, 2019
    #4

  5. Le-Tuan-Son

    Le-Tuan-Son

    Joined:
    Jan 13, 2016
    Posts:
    21
    Hi, Do you use any 3rd SDK such as Admob?
     
    Le-Tuan-Son, Feb 12, 2019
    #5

  6. kashif789us

    kashif789us

    Joined:
    May 2, 2013
    Posts:
    163
    It's happening probably because of poor Android Management.

    As stated by @mobadu that app is in background, which means when Android needs more memory, it kills the apps in background to free memory which is causing these crashes.
     
    kashif789us, Feb 26, 2019
    #6

  7. tim12332000

    tim12332000

    Joined:
    Jun 15, 2017
    Posts:
    20
    tim12332000, Aug 12, 2019
    #7

  8. SniperED007

    SniperED007

    Joined:
    Sep 29, 2013
    Posts:
    341
    I no longer have this issue, from what I recall it slowly resolved itself as players upgraded to newer version of Android. (without any new releases of my app)
     
    SniperED007, Aug 12, 2019
    #8