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Question Issues with balance

Discussion in 'Unity Ads & User Acquisition' started by ddfs, Feb 19, 2024.

  1. ddfs

    ddfs

    Joined:
    Sep 21, 2015
    Posts:
    9
    It looks like there is a problem with the new payout system.
    By the end of the January my balance was above 300 usd.
    The payment on 29th January of 190.70 usd failed because of threshold.
    But today on 18th February I recevied the same notification that 190.70 usd payment has failed.
    Why amount is the same? I expected the next payment to include the last month earnings. Aren't they supposed to sum up?
    Here's the screenshot.
     

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    Last edited: Feb 19, 2024
  2. ddfs

    ddfs

    Joined:
    Sep 21, 2015
    Posts:
    9
    There is one more thing that worries me. The invoice for 190.70 was issued for November only. In the balance section I only see the exact balance of $195.18 for December (accoring to the Archive section). It’s as if January earnings have disappeared. How is this possible?
     

    Attached Files:

    Last edited: Feb 19, 2024
  3. socialtrens

    socialtrens

    Joined:
    Oct 23, 2017
    Posts:
    65
    What worries me more is that no one from Unity has clarified this. This really scared me.
     
    ddfs likes this.
  4. ddfs

    ddfs

    Joined:
    Sep 21, 2015
    Posts:
    9
    By the way, do you also have something similar on the payout history page as it is on my screenshot? I mean like two failed payout attempts with the same amount.
     
  5. socialtrens

    socialtrens

    Joined:
    Oct 23, 2017
    Posts:
    65
    No. I only paid once in January, and it was successful. I'm using Local Bank Transfer. This month, there is still no payout yet.
     
    Last edited: Feb 19, 2024
    Pathiral likes this.
  6. faizankhalid

    faizankhalid

    Joined:
    Oct 10, 2015
    Posts:
    4
    i am still not getting my payouts everything was smooth before but with this new tipalti system i am not getting paid
     
  7. evilman03

    evilman03

    Joined:
    Dec 2, 2022
    Posts:
    15
    same for me my status is "Submitted", and you ?