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Issues when loading up unity

Discussion in 'Editor & General Support' started by Malachi32, Dec 19, 2019.

  1. Malachi32

    Malachi32

    Joined:
    Dec 19, 2019
    Posts:
    9
    Hi everyone i'm new to the forums but i've hit an issue with my unity and i'm not sure how to fix it, the issue i've got is that my unity looks like this (see image attached), all the interface works but it's just not visible and it looks either like a big grey box or the black void. The version of unity i'm using is 2019.2.12f mainly due to the fact that it's the version we have on my uni computers so there are no issues with any code whenever there is group work and transfering scripts and work from home computers and uni computers.
     

    Attached Files:

  2. Malachi32

    Malachi32

    Joined:
    Dec 19, 2019
    Posts:
    9
    I've tried closing down unity and reopening it, but i still get the issue.
     
  3. APSchmidtOfOld

    APSchmidtOfOld

    Joined:
    Aug 8, 2016
    Posts:
    4,473
    Try:
    1. Window/Layouts/Reverts Factory Settings...
    2. make sure Unity uses your computer GPU, not the integrated graphics,
    or:
    1. deinstall Unity completely,
    2. delete the Unity folders in AppData Local, Local Low and Roaming, and in C:\ProgramData,
    3. install Unity again,
    4. make sure Unity uses your computer GPU, not the integrated graphics.
     
  4. Joe-Censored

    Joe-Censored

    Joined:
    Mar 26, 2013
    Posts:
    11,847
    You can also check the editor log for any errors. Also, you can try updating your graphics drivers. Often Unity interface issues have to do with outdated graphics drivers or very old graphics hardware.
     
  5. Malachi32

    Malachi32

    Joined:
    Dec 19, 2019
    Posts:
    9
    How exactly would i go about setting the graphics to being my laptops GPU? I get the feeling it'll be in preferences but, i just want to be sure.
     
  6. APSchmidtOfOld

    APSchmidtOfOld

    Joined:
    Aug 8, 2016
    Posts:
    4,473
    In your GPU preference panel, Nvidia control panel for Nvidia, AMD Catalyst for AMD? They are installed in your computer when you install the GPU drivers.

    If your laptop doesn't have a GPU, you'll probably have troubles running Unity.
     
    Joe-Censored likes this.
  7. Malachi32

    Malachi32

    Joined:
    Dec 19, 2019
    Posts:
    9
    Problem solved, had to google somethings mainly to check if i was on the right part of my settings, but i just had to have it manually set what graphics unity took
     
  8. Malachi32

    Malachi32

    Joined:
    Dec 19, 2019
    Posts:
    9
    Ok it seems what i did was only a temporary measure so i'm going with option two and i just want to make sure that when uninstalling unity this includes unity hub as well