Issue running test ad on Android. Works fine in editor.

I'm having an issue with ads and I'm testing on the AdvertisingDemo scene from EasyMobile. (I'm testing on this scene for easier debugging, but I have the same issue in my scense. I just figure demo code must be correct.) I'm in test mode, using only rewarded UnityAds. I configured everything as far as I can tell. I get the placeholder ad fine in the editor, but when I'm running on an Android device, IsRewardedAdReady never turns to true. In my Android logs I get this error at initialization:
com.unity3d.services.ads.configuration.AdsModuleConfiguration$1.run() (line:60) :: Couldn't get address. Host: config.unityads.unity3d.com: Unable to resolve host "config.unityads.unity3d.com": No address associated with hostname: android_getaddrinfo failed: EAI_NODATA (No address associated with hostname)

Am I missing something?

I also tried with test mode on or off, and with "Enable built-in Ads extension" on or off.
I also updated Unity to make sure it wasn't a fluke with the version.

 

Oh my god, of course. I have an ad-blocker in my phone browser and it didn't occur to me that it was active on other apps (other games don't seem to have a problem getting ads through). That fixed my issue, thank you!

 

hi,i have no add blocker in my phone then why this same error is occurring to me ?

 

please help me

 

Here it is (I have just hidden game ID).
Also I am in test mode(Test mode on) also in the code the argument is true.
I am using Unity 2019.4.10f1 (64-bit) ( I have seen some people fixed this issue by updating)
Thank you for your help

 

I am located in India ( I just wanted to tell you , I have published this game on playstore and it have gotten some impressions(like if there are 15 requests , they show two or 3 impressions) .But I never saw any adds myself or my friends . I want to confirm that the adds are working or not ?. (the maximum impressions are in US) also there were 2 impressions in India so I guess indian servers do not block your adds (Because I have played games of unity before and adds work fine there).
Edit- Also if Ads work fine in editor ,then why they do not work the same in android because the internet connection is same.

 

Yeah , That's why I am testing it because first I thought the ads will only work when the game is in play store but then I realized this issue. Is there anything else in my side I can do?. If not please forward my issue since I have a good decent channel on youtube and the game is getting a lots of downloads from there and its losing me money of adds not working. So please help and thank you for your replies

 

ohk Then ,It means There is no mistake in code or something,I will keep seeing the logs and other stuff
So Thank you very much for your help you have resolved the headache of Me doing something wrong! .
Thank you by Heart.

 

@kr-unity Can you please confirm by seeing this image that the ads are working in other countries? (that this is just a problem of region)

 

@kr-unity hi I used a different service provider and now that error is not coming , But still there are no adds , But it is now able to resolve that host. Please check it now what is the error ?,I searched the string unityads to make it easier for you to look.
I think it is -Couldn't send storage event to WebApp.

 

hi , please reply.

 

Hi,Thanks for replying !
Okay so in log2.txt (I have seen logs of other people) the add should come (the code for what type off add appears) after this line
"$InitializeStateConfig.execute() (line:1) :: Unity Ads init: load configuration from https://config.unityads.unity3d.com/webview/3.4.8/release/config.json"
,but in my case this above line is repeating over and over again(The maximum time I waited was half an hour) so what could be the issue now ?

 

Hi, I have got another information for you, It might help.I stumbled upon a game developer youtuber Named "DANI", He had made couple of successful games in unity and I tried to watch an add in His game and the error is the same.

 

ok,Yeah I have also confirmed that ads are working smoothly in other countries. (its just region) ( I am exactly located at Himachal pradesh india. So I will simply wait for this problem to fix. Thanks for your assistance.

 

Spent two days to try everything and finally reached here !
Still not solved.
Confirming on 29th October issue still persist.
020-10-29 11:50:51.320 13356 31049 Error UnityAds com.unity3d.services.ads.configuration.AdsModuleConfiguration$1.run() (line:60) :: Couldn't get address. Host: config.unityads.unity3d.com: Unable to resolve host "config.unityads.unity3d.com": No address associated with hostname: android_getaddrinfo failed: EAI_NODATA (No address associated with hostname)

 

Yeah,the ads will work in other countries not in India,You know if you use airtel then the above error doesnot come but still servers are unreachable.

 

Unity should solve it fast many developers are loosing revenue !

 

yes I also lost around 20 dollars.

 

Facing the same issue. Unity please solve it fast. Your ads are broken, your analytics is broken. And why does it take so long to fix such issues? I believe you have a great tech team, who should be looking into such matters with utmost priority.

 

I guess they are trying their best to fix it because india have a lot of developers! Also I am seeing some impressions in India in my analytics so I guess this issue is fixed in some regions of india but not every region.

 

I am also facing the same issue in India.

 

Looks like ads are displaying !
Can othe developer confirm on the same ?

 

Yes I also think so ,I am seeing impressions in India, Not in my region but I guess they are slowly fixing it!

 

Still, Ads are not displaying.

 

same here..

 

We are now decided to switch to other ad platforms.