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Bug Issue logging into account due to the scheduled maintenance?

Discussion in 'Cloud Save' started by lsaeteurn, Feb 15, 2023.

  1. lsaeteurn

    lsaeteurn

    Joined:
    Jan 26, 2023
    Posts:
    93
    I'm getting this error that is preventing our players from logging in today:
    CloudSaveException: Organization does not have access to the required product, please visit https://dashboard.unity3d.com to sign up

    Is this due to the current maintenance? The status page says "Operational" for CloudSave and that users should not be impacted.
     
    lsaeteurn, Feb 15, 2023
    #1

  2. PhilG-Unity

    PhilG-Unity

    Unity Technologies

    Joined:
    Mar 17, 2022
    Posts:
    26
    I've contacted you by DM here for more details.
     
    PhilG-Unity, Feb 15, 2023
    #2