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Issue enabling Ads in services tab!

Discussion in 'Unity Ads' started by abacusucaba, Mar 5, 2020.

  1. abacusucaba

    abacusucaba

    Joined:
    Mar 14, 2015
    Posts:
    4
    When I go to toggle on Ads in the services tab, the toggle/button just disappears. It flashes for a second before disappearing, and if I catch it it'll just show a red box stating "Could not enable Ads". I tried downloading from the asset store and from the package manager. I've tried reinstalling Unity and pulling fresh from my master branch. It seems to work on the lead dev's computer, so I'm wondering if either there's something wrong on my computer (a setting, etc) or if only one user per project can have unity ads enabled? Or is there somewhere in his settings that he has to go to enable it? Any help/feedback would be greatly appreciated. Thanks!
     
  2. P5YK0P4T

    P5YK0P4T

    Joined:
    Oct 29, 2018
    Posts:
    8
    Can you make a screenshot ?
     
  3. SamOYUnity3D

    SamOYUnity3D

    Unity Technologies

    Joined:
    May 12, 2019
    Posts:
    118
    Please check your account role. Only the owner or manager role can enable Ads service. The user role cannot enable it.
     
  4. P5YK0P4T

    P5YK0P4T

    Joined:
    Oct 29, 2018
    Posts:
    8
    Yeah this can also be a reason to your problem
     
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