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Discussion in 'Unity MARS' started by xhkong, Nov 24, 2020.

  1. xhkong

    xhkong

    Joined:
    Jul 2, 2020
    Posts:
    26
    Post doesn't seem to get views or replied. Unity Developers are not actively monitor it either. Is there a different place to get MARS support? MARS is a paid product after all, we do expect some support in some means.
     
    xhkong, Nov 24, 2020
    #1

  2. philc_unity

    philc_unity

    Unity Technologies

    Joined:
    Nov 16, 2018
    Posts:
    29
    Hello, our developer team sees all the posts to the forum. Usually there is a reply within 2 business days, though some issues may take longer to investigate. We'll keep looking for ways to improve this.

    We are also reachable at mars@unity3d.com for escalation.
     
    philc_unity, Nov 24, 2020
    #2
    jmunozarUTech likes this.