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Is "New Users" count false? Or do I missing something?

Discussion in 'Unity Analytics' started by NorthStar79, Jan 9, 2019.

  1. NorthStar79

    NorthStar79

    Joined:
    May 8, 2015
    Posts:
    42
    Hello All.
    We just started Alpha tests recently. But when I take a look at Unity Analytics Data Explorer, I saw much more "New Users" count than I expected. Our Internal QA Team consists of 9 people. And only they have access to the game at the moment. So I expect to see "9 new users" at Analytics. But I see 40 new users (18 for the first test day and 22 for the second day).
    What is Going on here, Can someone explain it to me?

    here some screenshots:


    from Unity Analytics



    from Google Play Store
     
    Last edited: Jan 9, 2019
  2. JeffDUnity3D

    JeffDUnity3D

    Unity Technologies

    Joined:
    May 2, 2017
    Posts:
    3,685
    If a user reinstalls the game, it counts as a new user.
     
    NorthStar79 likes this.
  3. NorthStar79

    NorthStar79

    Joined:
    May 8, 2015
    Posts:
    42
    Aaahh I wasn't aware that. Thanks!