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Is anyone alive at Unity sales?

Discussion in 'General Discussion' started by Angry-Moose, Nov 15, 2016.

  1. Angry-Moose

    Angry-Moose

    Joined:
    Sep 22, 2015
    Posts:
    3
    I've been trying to contact Unity sales North America for about a month now, with no response.

    Online contact forms go unanswered. Emails to the general NA sales account are a black hole. Direct emails to Vanessa Martinez likewise disappear into the aether.

    Is it just me having this problem? Has Unity3D sales been hit by a particularly virulent strain of ebola?
     
    dynamicci likes this.
  2. Angry-Moose

    Angry-Moose

    Joined:
    Sep 22, 2015
    Posts:
    3
    To add to the joy, the address listed for EU sales bounces. emea_sales@unity3d.com is useless.
     
  3. CreativeChris

    CreativeChris

    Unity Technologies

    Joined:
    Jun 7, 2010
    Posts:
    456
    Hi Angry-Moose,

    This has recently changed, we decided to split up the sales contact list for EMEA and U.S, this has caused the bounce of new emails, we are getting this fixed now. Sorry for your bad experience.

    Thanks,
    Chris
     
    Buhlaine likes this.
  4. goat

    goat

    Joined:
    Aug 24, 2009
    Posts:
    5,182
    LMAO, I guess that means Unity is financially secure.
     
  5. mdrotar

    mdrotar

    Joined:
    Aug 26, 2013
    Posts:
    377
    How about Canada? I've also been trying to contact sales for about a month. Is there an email address or phone number I can use to actually talk to someone?
     
  6. dynamicci

    dynamicci

    Joined:
    Nov 21, 2016
    Posts:
    2
    I've been trying to contact sales with for a week now as well. I'm getting asked about it daily since there is a new project potentially needing it. Is there an e-mail that's actually being monitored somewhere? Or a phone number? I haven't found any numbers anywhere.
     
  7. dynamicci

    dynamicci

    Joined:
    Nov 21, 2016
    Posts:
    2
    Can anyone provide an update on this? Are there new contact details that should be available somewhere? I've been waiting for several weeks now and still haven't heard from anyone.
     
  8. sgware_uno

    sgware_uno

    Joined:
    Jun 27, 2017
    Posts:
    1
    I'm having the same problem. Nobody every responded to the sales request I submitted online, and there's no phone number to call.