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Question Ironsource set up email request

Discussion in 'LevelPlay' started by jpom001, Jan 11, 2023.

  1. jpom001

    jpom001

    Joined:
    Dec 3, 2020
    Posts:
    69
    I tried to sign up for ironsource, but I got this email asking for my bank details to be sent to
    mobile-support-is@ironsrc.com
    Is this a legitimate email?
    I haven't tested levelplay yet and asking me to send bank details over email at this point seems a bit suspect.
     
    jpom001, Jan 11, 2023
    #1

  2. jcGrenier

    jcGrenier

    Unity Technologies

    Joined:
    Feb 23, 2021
    Posts:
    145
    Hi @jpom001 ,
    Yes, this is a legitimate e-mail, as LevelPlay will need your informations to pay you. You may still integrate and use testAds before submitting such informations.
     
    jcGrenier, Jan 11, 2023
    #2

  3. unity_I8FgSdMFnJC-vw

    unity_I8FgSdMFnJC-vw

    Joined:
    Nov 11, 2018
    Posts:
    1
    You do not need to submit over email. Rather when logged into IronSource, go to "Payments" from the top right corne, and once the page loads, setup a payment method. I did PayPal but there is option to do bank account as well.

    I'm now stuck where the IronSource repo wants to see the app on the play store before approving. I told them it is still in development and then they want a link to the web page of the app for more details. Really confusing.

    For now I have the tested banner ads working and working on Reward ads. Was painful to setup and working ...
     
    unity_I8FgSdMFnJC-vw, Feb 13, 2023
    #3

  4. nathan2019spence

    nathan2019spence

    Joined:
    Jan 21, 2022
    Posts:
    19
    Lol......I thought the same thing to give banking information in an unencrypted email.
     
    nathan2019spence, Dec 7, 2023
    #4