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Question iPad 9th Gen fails to update camera images during AR sessions

Discussion in 'AR' started by lemapp, Dec 8, 2022.

  1. lemapp

    lemapp

    Joined:
    Mar 30, 2020
    Posts:
    33
    I'm going through Learn.Unity.com's AR training. I've successfully completed the floating cube and the face mask. But there is something odd with my iPad 9th Gen. On the floating cube, the background freezes but the cube continues to rotate. On the face mask, the app freezes once it identifies a face and places the mask.

    Any suggestions? I see in the supplied videos that the camera continues to pan. I'm not getting that.

    Note: This iPad has upgraded camera. Previous iPad cameras were 1.2 MP. This version is 12 MP on the back and 8 MP on the front. I'm curious if I'm processing too make data for the A13 chip (6 core/ 4 GPU). If my assumption is correct, what can I do?



    2022-12-07 15.33.54.png
    [ I did correct the animations. The Editor crashed and I forget to check and reset anything that was lost.]

    Thanks in advance for your attention
     
  2. davidmo_unity

    davidmo_unity

    Unity Technologies

    Joined:
    Jun 18, 2019
    Posts:
    99
    Hello, this could be a device specific issue but we need more information. Would you be able to provide the following?

    Unity Version:
    iOS Version:
    Link to the Tutorial you are following:

    As an aside you may also wanna double check that the issue occurs in our samples project. You can download it from github here: https://github.com/Unity-Technologies/arfoundation-samples. The SimpleAR scene should provide a quick yes/no on whether the device is at fault.

    Depending on some of the information given we may ask you to file a bug with a minimal repro project so we can get it on our list to investigate.
     
  3. lemapp

    lemapp

    Joined:
    Mar 30, 2020
    Posts:
    33
    Thanks for the response. On Discord, I got a suggestion that I was using the wrong version of AR Kit. Looking in Package Manager, I was using version 5.1 and then it suggested that I use 4.2. Crafting a new project from AR Kit 4.2 and redoing the course, I was successful.

    I was using the wrong version of AR Kit and related packages.

    Requested Information:

    Unity Version: 2021.3.1f1
    iOS Version: 15.7.1

    Floating Cube project: https://learn.unity.com/tutorial/deploy-your-project-to-ios-or-android#

    Create Face Filter: https://learn.unity.com/project/cre...s?uv=2021.3&courseId=6346b7e5edbc2a7caec0f8fc
     
  4. newguy123

    newguy123

    Joined:
    Aug 22, 2018
    Posts:
    1,248
    Which discord channel did they help you in, could you provide a link please?
     
  5. lemapp

    lemapp

    Joined:
    Mar 30, 2020
    Posts:
    33
    andyb-unity likes this.