Question iOS Rejected Because of Cookie Prompt After User Selects No for Tracking

Hello all,

My iOS game has been rejected by review team saying these with the screenshot below. I am using mediation of unity, initializing mediation first(before consent dialog), then load ads after user consent dialog. What I can do to disable this cookie prompt, what is the correct behaviour to be set up?

 

Thanks Jae for the reply.

So UnityAds does not track the user even if the cookie prompt pops up after user has denied tracking?
Can't I just tell mediation do not show these messages if user denied tracking?

 

Okay,

Apple has accepted the request, but to be sure, I set all data privacy flags to "no consent given" after initialization if user has denied tracking(there is no MetaData class in mediation, it can't be possible to set flags before initialization). So even if prompt appears, Unity won't collect any data if I set the flags before that, am I right?

Thanks for your replies.

 

Can i see your code for this. I am dealing with the same issues.

 

@Unity_Jae I was just rejected for what I think is the same reason. It is super confusing. I am using Unity Ads (the latest legacy, no mediation) Apple review says they declined ATT but then I guess got the unity ad cookie consent message and this is why I was rejected?

"We noticed you collect data to track after the user selects "Ask App Not to Track" on the App Tracking Transparency permission request.

Specifically, we noticed your app accesses web content you own and collects cookies for tracking after the user asked you not to track them.

Next Steps

To resolve this issue, please revise your app so that you do not collect data for tracking purposes if the user does not give permission for tracking.

Alternatively, if you do not collect cookies for tracking purposes, revise the cookie prompts that appear in your app to clarify you do not track users."


It's kind of confusing, basically the app starts up - it shows ATT prompt if its running on iOS then after that I show the general opt-in/opt-out which is for GDPR, CCPA, PIPL (i use ads and analytics) which has backlinks to some privacy policies.

After that screen it goes to my apps landing screen, where it connects to my server over HTTPS where I basically have a text file that tells the app what mode to be in - this is a one way communication and im using it to change some assets based on what mode I want the app to be in. For example if it is halloween, I can tell the server to notify the app that its halloween and it will change some music and sprites to be spooky lol.

So I'm not sure specifically what apple is complaining about. They included an image in the rejection which is of a unity ads cookie notification asking the user to accept. Do I need to explicitly tell unity ads about their ATT selection? I also did a quick test with ads in live mode, I declined ATT and then triggered an ad and it did NOT ask me for cookie data, which seems correct. I have reached out asking for clarification to Apple but still have not heard back.