Search Unity

iOS IAP - Unavailable product

Discussion in 'Unity IAP' started by DorInception, Sep 7, 2020.

  1. DorInception

    DorInception

    Joined:
    Jun 25, 2017
    Posts:
    10
    Hi everyone,
    Need some help with restore purchase on iOS.
    So I have some non-consumable items that some of the users bought.
    I decided to remove them from the app so users will no longer be able to buy them, but users who bought in the past could still restore.
    So in the AppStore connect website, I removed the items from sale but did not delete them.
    But now, I’m getting “Unavailable product xxx.xxx.xxx” when trying to restore..... any ideas?
     
  2. JeffDUnity3D

    JeffDUnity3D

    Joined:
    May 2, 2017
    Posts:
    14,446
    If you sell a product, you need to allow the users to restore them so they need to be available for sale. Just remove the product from your app, not the store. But even then, that would be quite confusing for your customers. Basically once you sell a product once, don't touch it.
     
  3. DorInception

    DorInception

    Joined:
    Jun 25, 2017
    Posts:
    10
  4. JeffDUnity3D

    JeffDUnity3D

    Joined:
    May 2, 2017
    Posts:
    14,446