iOS: Fatal Exception: UIApplicationInvalidInterfaceOrientation

We're getting this crash report on many devices mostly iPhone with iOS 11

Fatal Exception: UIApplicationInvalidInterfaceOrientation
Supported orientations has no common orientation with the application, and [UADSViewController shouldAutorotate] is returning YES

I think it is mostly happening after the player watch an ad with different orientation (my game supports Landscape Left and Landscape Right only),
in Xcode both "Hide status bar" and "Requires full screen" are selected.

Spoiler: Exception Stack

Fatal Exception: UIApplicationInvalidInterfaceOrientation
0 CoreFoundation 0x183e9f164 __exceptionPreprocess
1 libobjc.A.dylib 0x1830e8528 objc_exception_throw
2 CoreFoundation 0x183e9f0ac -[NSException initWithCoder:]
3 UIKit 0x18d4cb060 -[UIViewController __supportedInterfaceOrientations]
4 UIKit 0x18d4d3c6c -[UIViewController __withSupportedInterfaceOrientation:apply:]
5 UIKit 0x18e0023c0 -[_UIFullscreenPresentationController _adjustOrientationIfNecessaryInWindow:forViewController: preservingViewController:]
6 UIKit 0x18d7a2da0 -[UIPresentationController _presentWithAnimationController:interactionController:target:didEndSelector:]
7 UIKit 0x18d7d1508 -[UIViewController _presentViewController:modalSourceViewController: presentationController:animationController:interactionController:completion:]
8 UIKit 0x18d7d2ec8 -[UIViewController _presentViewController:withAnimationController:completion:]
9 UIKit 0x18d7d576c __63-[UIViewController _presentViewController:animated:completion:]_block_invoke
10 UIKit 0x18d7d5ca0 -[UIViewController _performCoordinatedPresentOrDismiss:animated:]
11 UIKit 0x18d7d56bc -[UIViewController _presentViewController:animated:completion:]
12 UIKit 0x18d5372d0 -[UIViewController presentViewController:animated:completion:]
13 mygame 0x1025196b4 __129+[UADSApiAdUnit WebViewExposed_open:supportedOrientations:statusBarHidden:shouldAutorotate:isTransparent:withAnimation:callback:]_block_invoke
14 libdispatch.dylib 0x18381ea54 _dispatch_call_block_and_release
15 libdispatch.dylib 0x18381ea14 _dispatch_client_callout
16 libdispatch.dylib 0x18382b698 _dispatch_main_queue_callback_4CF$VARIANT$mp
17 CoreFoundation 0x183e47344 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__
18 CoreFoundation 0x183e44f20 __CFRunLoopRun
19 CoreFoundation 0x183d64c58 CFRunLoopRunSpecific
20 GraphicsServices 0x185c10f84 GSEventRunModal
21 UIKit 0x18d4bd5c4 UIApplicationMain
22 mygame 0x1009870b0 main (main.mm:33)
23 libdyld.dylib 0x18388456c start

We are using Unity 2017.2.1p4 and Xcode 9.2

 

I think my issue is related to this :
https://issuetracker.unity3d.com/is...wcontroller-that-changes-orientation-settings
It says: "Fixed in future release"

Can anybody confirm in which Unity version this issue has been fixed?

 

same issue in Unity 2017.2.2f1

 

Probably I'm late but it is said that it is solved in 2018.2, I'll prove it later and I will come back to say if it is true or not.

 

I tried right now and this isn't working on the last version 2018.2.11f1

 

Same problem in 2019.2.12f.
Sometimes crashes after rewarded / interstitial video (AppLovin Max: Vungle adapter).

Code (csharp):

1.  
2.  May 28 13:25:54 iPhone-XR xxxxxxxx[500] <Notice>: Uncaught exception: UIApplicationInvalidInterfaceOrientation: Supported orientations has no common orientation with the application, and [SKStoreProductViewController shouldAutorotate] is returning YES
3. (
4.    0   CoreFoundation                      0x000000019555a3c0 <redacted> + 256
5.    1   libobjc.A.dylib                     0x000000019475fd00 objc_exception_throw + 60
6.    2   CoreFoundation                      0x000000019545fbe4 <redacted> + 0
7.    3   UIKitCore                           0x00000001c22785b4 <redacted> + 924
8.    4   UIKitCore                           0x00000001c226856c <redacted> + 100
9.    5   UIKitCore                           0x00000001c2277f14 <redacted> + 492
10.    6   UIKitCore                           0x00000001c218db24 <redacted> + 604
11.    7   UIKitCore                           0x00000001c2183e00 <redacted> + 948
12.    8   UIKitCore                           0x00000001c226bfc8 <redacted> + 1524
13.    9   UIKitCore                           0x00000001c226dac4 <redacted> + 4320
14.    10  UIKitCore
15.  

More info: https://github.com/AppLovin/AppLovin-MAX-Unity-Plugin/issues/28

 

Getting the same error with UnityAds
- 2020.2.0a13,
- ad package 3.4.7.
- xCode 11.5

Below the full log.

 

Made a project with a single scene & script to test this out.

- 2020.2.0a13,
- ad package 3.4.7.
- xCode 11.5

From the player settings :
- default orientation is set to AutoRotation >>> it works.
- default orientation is set to Landscape left >>> it crashes when showing it.

Report bug : Case 1255423

 

Alright then just to confirm that if you use that same small project into 2020.1.0b12, the Video Ad works a charm then the mentioned error doesn't occur at all.
Then switch back to 2020.2.0a13, the error crash the app straight again.

 

I am too getting this same issue when an interstitial ad from IronSource mediation is being called. Rewarded video ads are working fine. Crash is happening in almost all iOS versions. Unity version is 2018.4.23f1. Xcode version 12.4. Any ideas on how to fix this?

 

Solved : IS support sets portrait only ads for us as our game is in portrait mode. that solved our issue. It was giving landscape ads and as the game orientation is portrait, the game was crashing