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Resolved Invited user can not switch to branch?

Discussion in 'Unity Version Control' started by andypett, Nov 22, 2022.

  1. andypett

    andypett

    Joined:
    Jun 11, 2019
    Posts:
    14
    Hey,

    I invited a user to my project which is using Plastic SCM.
    Until now I have felt that it has been working well, since it was just me.
    Inviting the new user was also pretty easy.

    He created a new branch.
    But now, when he chooses "Switch workspace to this branch", he gets this error message:
    image (1).png

    I'm not quite sure where to find the logs. I think I've set his permissions correctly, but I'm not 100% sure.
    Any idea what may have happened here?
     
    andypett, Nov 22, 2022
    #1

  2. carlosalba1985

    carlosalba1985

    Unity Technologies

    Joined:
    Jul 19, 2021
    Posts:
    1,076
    Could you attach the Plastic client logs?
    C:\Users\xxx\AppData\Local\plastic4\logs
     
    carlosalba1985, Nov 29, 2022
    #2

  3. andypett

    andypett

    Joined:
    Jun 11, 2019
    Posts:
    14
    Thank you for the reply. I didn't see this before now. I have attached a zip file with all the logs.
     

    Attached Files:

    andypett, Dec 3, 2022
    #3

  4. carlosalba1985

    carlosalba1985

    Unity Technologies

    Joined:
    Jul 19, 2021
    Posts:
    1,076
    Can you confirm if the issue persists after upgrading to the latest Plastic version?

    Is the user trying to switch to a different branch with pending changes in the workspace?
     
    carlosalba1985, Dec 5, 2022
    #4

  5. andypett

    andypett

    Joined:
    Jun 11, 2019
    Posts:
    14
    We were using the latest version, but you were right - he did have pending changes when trying to switch. It would be nice if the error message could actually say that, but now I know if there's a next time.

    Thank you for your help! :):)
     
    andypett, Dec 6, 2022
    #5