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Discussion in 'Unity Version Control' started by christian_barbu21, May 26, 2022.

  1. christian_barbu21

    christian_barbu21

    Joined:
    Aug 4, 2021
    Posts:
    1
    Hello,
    currently I am trying to pull stuff from the remote branch via plastic scm (Windows 11) but I am facing this issue:
    upload_2022-5-26_13-27-11.png
    Same stuff happens in the Plastic SCM program - I already tried to sign out and in again, but nothing changes.

    I reinstalled the workspace to another location

    Also, on my main computer (Windows) this problem does not occur.

    What can be done, to solve the problem?
     
    christian_barbu21, May 26, 2022
    #1

  2. carlosalba1985

    carlosalba1985

    Unity Technologies

    Joined:
    Jul 19, 2021
    Posts:
    862
    Hi,

    I'm guessing if something in your client configuration could be wrong. If you rename/remove the following folder, you should be able to re-configure the Plastic client from scratch:
    C:\Users\xxx\AppData\Local\plastic4\client.conf

    Are you using email/password or Unity ID?

    Regards,
    Carlos.
     
    carlosalba1985, May 26, 2022
    #2

  3. unity_94631C5E2171638D4379

    unity_94631C5E2171638D4379

    Joined:
    Apr 20, 2022
    Posts:
    1
    Hello,

    What would you recommend if that file can't be found, or if renaming/removing didn't work?
     
    unity_94631C5E2171638D4379, Oct 10, 2022
    #3

  4. ollieblanks

    ollieblanks

    Unity Technologies

    Joined:
    Aug 21, 2017
    Posts:
    432
    If you run 
    plastic --configure
    in a Command prompt window this should open a wizard that allows you to re-authenticate.

    On Mac: 
    macplastic --configure

    On Linux: 
    gtkplastic --configure


    Hope this helps!
     
    ollieblanks, Oct 13, 2022
    #4
    Euconodonta likes this.