Instead of changes, it downloads the entire project again

Hello! Faced with the problem that unity collab does not perceive the project files and changes made by another developer in the same project for 30 mb, when trying to update the changes, it downloads the entire project again 10 gb, yesterday there was no such problem, tried to download the project again, nothing helps.Absolutely all files in the project are also marked as new, what is the problem I do not understand.Help please

 

Hi @ProGameDevUser, it sounds like your Collab Snapshot file might have lost sync with your project's actual state, which would explain why you're seeing assets marked as New when they've already been published. Try the following:

1. Close your Project.
2. Navigate to your Project's root folder, then go into your Library/Collab folder.
3. Delete the CollabSnapshot file.
4. Reopen your Project and wait for Collab to resync.

Please let me know if that resolves your issue.

 

Thanks! But alas, it didn't help

 

I'm sorry to hear that didn't help unblock you. Could you please submit a Support Ticket so that we can better assist you? You can open a ticket by doing the following:
1. Navigate to project on the Developer Dashboard.
2. Select Collaborate > Support from the left hand menu.
3. Click on Open a Ticket and fill out the support form.

 

I am having the same problem. I made a small change to Collab and suddenly is shows all files as new.

I followed your suggestion, and it did not help. Any other suggestions ?

 

Hi @ClocktimerGamer, if you tried restarting your project after deleting your CollabSnapshot file and are still experiencing this issue then please get in touch with our Support Team right away so that we can help investigate your issue further.

 

Same thing happening. No solution. embarrassing.