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InputField ArgumentOutOfRangeException

Discussion in 'UGUI & TextMesh Pro' started by giano574, Feb 4, 2015.

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  1. hippogames

    hippogames

    Joined:
    Feb 5, 2015
    Posts:
    228
    Hi! I can confirm that the error still exists in Unity 2020.3.21.
    According to analytics, 0.43% of my users have faced this issue on Android, I see ~1000 events per month (the app has ~100K installs per month).
     
    hippogames, Aug 3, 2021
    #51

  2. Stephan_B

    Stephan_B

    Unity Technologies

    Joined:
    Feb 26, 2017
    Posts:
    6,588
    TMP Input Field or UI Input Field?
     
    Stephan_B, Aug 3, 2021
    #52

  3. hippogames

    hippogames

    Joined:
    Feb 5, 2015
    Posts:
    228
    UI Input Field
     
    hippogames, Aug 4, 2021
    #53

  4. cuikeqiang

    cuikeqiang

    Joined:
    Nov 16, 2019
    Posts:
    5
    Did you use Unity new Input System??
    I used new Input System and found same problem.
     
    cuikeqiang, Sep 14, 2021
    #54

  5. hippogames

    hippogames

    Joined:
    Feb 5, 2015
    Posts:
    228
    No, I'm still on the old one.
     
    hippogames, Sep 28, 2021
    #55

  6. hippogames

    hippogames

    Joined:
    Feb 5, 2015
    Posts:
    228
    @Stephan_B Hello! Any updates on this? The error still exists. Should I create a bug maybe? I could, but I'm sure they will say "can't reproduce". What can we do to pay your team attention on this bug?
     
    hippogames, Nov 20, 2021
    #56

  7. Stephan_B

    Stephan_B

    Unity Technologies

    Joined:
    Feb 26, 2017
    Posts:
    6,588
    I have run / fixed a few of those but would love to have a bug report with project and steps to verify the fixes do resolve the issue for you.
     
    Stephan_B, Nov 20, 2021
    #57

  8. hippogames

    hippogames

    Joined:
    Feb 5, 2015
    Posts:
    228
    I can't reproduce it, but as I said, it happens on user devices and I can only see errors in analytics. I could publish an update for my app to check if it still exist, but I should know the Unity version where it was probably fixed.
     
    hippogames, Nov 29, 2021
    #58
    epernigo likes this.

  9. grrava

    grrava

    Joined:
    Nov 11, 2012
    Posts:
    36
    I have this issue as well, I see it happen only with korean users:

    HPTM Crash and Exception Reporting - Cloud Diagnostics Unity Gaming Services — Mozilla Firefox.jpg

    I've added the json so you can analyze.
     

    Attached Files:

    grrava, Feb 5, 2022
    #59

  10. BillionaireGames

    BillionaireGames

    Joined:
    Dec 11, 2019
    Posts:
    1
    It also happens on 2020.3.24f1.


    ArgumentOutOfRangeException: startIndex cannot be larger than length of string.
    Parameter name: startIndex
    System.String.Substring (System.Int32 startIndex, System.Int32 length) (at <695d1cc93cca45069c528c15c9fdd749>:0)
    UnityEngine.UI.InputField.Append (System.Char input) (at Library/PackageCache/com.unity.ugui@1.0.0/Runtime/UI/Core/InputField.cs:2299)
    UnityEngine.UI.InputField.KeyPressed (UnityEngine.Event evt) (at Library/PackageCache/com.unity.ugui@1.0.0/Runtime/UI/Core/InputField.cs:1840)
    UnityEngine.UI.InputField.OnUpdateSelected (UnityEngine.EventSystems.BaseEventData eventData) (at Library/PackageCache/com.unity.ugui@1.0.0/Runtime/UI/Core/InputField.cs:1894)
    UnityEngine.EventSystems.ExecuteEvents.Execute (UnityEngine.EventSystems.IUpdateSelectedHandler handler, UnityEngine.EventSystems.BaseEventData eventData) (at Library/PackageCache/com.unity.ugui@1.0.0/Runtime/EventSystem/ExecuteEvents.cs:99)
    UnityEngine.EventSystems.ExecuteEvents.Execute[T] (UnityEngine.GameObject target, UnityEngine.EventSystems.BaseEventData eventData, UnityEngine.EventSystems.ExecuteEvents+EventFunction`1[T1] functor) (at Library/PackageCache/com.unity.ugui@1.0.0/Runtime/EventSystem/ExecuteEvents.cs:262)
    UnityEngine.EventSystems.EventSystem:Update() (at Library/PackageCache/com.unity.ugui@1.0.0/Runtime/EventSystem/EventSystem.cs:385)
     
    BillionaireGames, Mar 14, 2022
    #60

  11. Stephan_B

    Stephan_B

    Unity Technologies

    Joined:
    Feb 26, 2017
    Posts:
    6,588
    This appears to be happening with the UGUI Input Field and not the TMP Input Field. I would suggest you submit a bug report with project if you are able to reliably reproduce this issue.
     
    Stephan_B, Mar 14, 2022
    #61

  12. lazylukey

    lazylukey

    Joined:
    May 26, 2017
    Posts:
    35
    Hi we've seen this across a reasonable number of users in DEVOUR on both Unity 2019 and Unity 2020 builds, for us its entirely either Chinese or Japanese users and we've pinned it down to a decimal number input field with a max length of 4 characters. We do not yet have a reliable reproduction method
     
    Last edited: Mar 27, 2022
    lazylukey, Mar 25, 2022
    #62

  13. Stephan_B

    Stephan_B

    Unity Technologies

    Joined:
    Feb 26, 2017
    Posts:
    6,588
    Which input field are you using? TMP or UGUI?

    If TMP please be sure to test with version 2.2.0-preview.3 for Unity 2019.4 or version 3.2.0-pre.3 for Unity 2020.3 or newer as I have made changes to the input field to address some potential Index Out of Range exception errors.
     
    Stephan_B, Mar 26, 2022
    #63

  14. lazylukey

    lazylukey

    Joined:
    May 26, 2017
    Posts:
    35
    Hi, we're using UGUI on 2020.3.29f1
     
    lazylukey, Mar 27, 2022
    #64
    epernigo likes this.

  15. Pyr3z

    Pyr3z

    Joined:
    Jul 6, 2017
    Posts:
    32
    Us too~
    • 2020.3.48
    • Android (anywhere between API 19-33)
    • UGUI
    • Input Manager
    • InputField::shouldHideMobileInput = false
    • Single Line, Standard Input, Default Keyboard, Alphanumeric Validation
    • Not easy to reproduce, but 2-3k occurrences per week makes it one of our top NFEs
     
    Last edited: Aug 3, 2023
    Pyr3z, Aug 3, 2023
    #65

  16. Pyr3z

    Pyr3z

    Joined:
    Jul 6, 2017
    Posts:
    32
    When can we pull/merge request UGUI? o_O
     

    Attached Files:

    Pyr3z, Aug 3, 2023
    #66
    lowLevell likes this.
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