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In-app purchasing Network error or Service error in released app

Discussion in 'Tizen' started by Gerold_Meisinger, Oct 3, 2016.

  1. Gerold_Meisinger

    Gerold_Meisinger

    Joined:
    Sep 8, 2015
    Posts:
    93
    Hello everyone!

    We converted our Unity game Sniper Ops 3D to Tizen but don't get in-app billing to work. In-app billing was working though when we activated the Beta Test. As soon as the app got released we received the error "Item group not found". This has been the case for a week until the connected item group has finally been approved. Now the log prints the errors "Network error" or "Service error" respectively (see attached log file). This is the case for both Samsung's own Tizen IAP and Unity's Unity IAP 1.8.2 (release), both of which worked fine during Beta Test. I am aware that Tizen store billing is only available in a few countries but we already received complaints from users in India and Bangladesh.

    Did anyone get in-app purchasing to work?
    What can we do about the "Network error"?
     

    Attached Files:

    Last edited: Oct 3, 2016
  2. Gerold_Meisinger

    Gerold_Meisinger

    Joined:
    Sep 8, 2015
    Posts:
    93
    According to the Tizen IAB API in developer mode stores should be available in the following countries: Global(?), India, Indonesia and South Africa
    According to the Tizen backend Item tab the stores should be available in the following countries: India, Bangladesh, Sri Lanka, Nepal, South Africa, Indonesia, Kenya, Nigeria, Ghana
     
  3. Gerold_Meisinger

    Gerold_Meisinger

    Joined:
    Sep 8, 2015
    Posts:
    93