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Impossible to log out of Unity Asset Store in 2019.3.0a5

Discussion in 'Editor & General Support' started by james_unity988, Jun 17, 2019.

  1. james_unity988

    james_unity988

    Joined:
    Aug 10, 2018
    Posts:
    71
    Hi,

    I don't see a log out or sign out button anywhere on the UI. However, I did try this:

    1. Use the profile button on top left of page to open menu.
    2. Click the Account link
    3. On the new page, use the other profile button
    4. Click Sign Out
    6. Log back in as a account B
    7. From the mosaic menu (the 9 squares icon) click on the Asset Store option
    Expected: You should be navigated back to the Asset Store within Unity
    Actual: Asset Store opens in a browser window
    8. In the browser window, go to the product you want and click the "Open In Unity" button
    Expected: The product should open in Unity
    Actual: Since the Asset Store window in Unity is currently on the user profile page, it will not navigate to the Asset store as expected. Nothing happens.
    9. Close the Asset Store tab then try clicking the Open In Unity button again. This time it will work, HOWEVER:
    Expected: I should be logged in as user B (because of step 6)
    Actual: I am still logged in as user A

    So, as you can see this is a terrible user experience and should be fixed.
     
  2. Joe-Censored

    Joe-Censored

    Joined:
    Mar 26, 2013
    Posts:
    11,847
    When you use alpha versions of any software, including Unity, you should go in expecting lots of broken functionality. If experimenting with broken pre-releases isn't for you, then you should stick to released versions instead of early alpha's, or even beta's.

    That said, you are more likely to get help on this issue if you post in the relevant forum.

    https://forum.unity.com/forums/2019-3-alpha.337/

    Also, Unity will want to fix this issue before 2019.3 releases in about 6 months, so it would probably be helpful to them if you would file a bug.
     
  3. james_unity988

    james_unity988

    Joined:
    Aug 10, 2018
    Posts:
    71
    I didn't know there were specific forums for specific alpha releases of Unity, so thanks for that! I did file a bug report also. I'm happy to beta test and help by submitting issues when I encounter them. I have found that the forums tend to get a bit more visibility than bug reports, but not always. So I try to do both.