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I'm integrated, but no new metrics

Discussion in 'Unity Analytics' started by JtheSpaceC, Feb 11, 2016.

  1. JtheSpaceC

    JtheSpaceC

    Joined:
    Oct 5, 2014
    Posts:
    14
    Hi.

    I've two test projects integrated (+ Advanced/Custom integrated) successfully with Analytics. I can see the first time I used it in my Dashboard as well as the custom metrics from the advanced test, but only from the first time I integrated in the editor.

    The simplicity of the instructions implies that it should now just work for all supported builds, but I've tried several builds (PC and WebGL) of both projects over the last few days, always with a working internet connection, and no new metrics have appeared after a full week.

    Each project just shows 4 sessions, and these are from the day of integration when I must have pressed Play at least 4 times.

    Have I missed something in getting it to work in builds? Analytics in the Services window is still set to 'on'.
     
  2. erika_d

    erika_d

    Joined:
    Jan 20, 2016
    Posts:
    413
    Hi @JtheSpaceC,

    Can you please open a support ticket for this issue, and include both project ids and which version of Unity you're using in the description so that we can look into this in more detail for you? Thanks!