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IDFA problem on ios/iphone x / Admob & Unity Ads Test Decice

Discussion in 'Unity Ads & User Acquisition' started by markknoffer, Feb 13, 2021.

  1. markknoffer

    markknoffer

    Joined:
    Dec 20, 2020
    Posts:
    23
    hello,
    i am trying to setup teat devices for admob and unity ads.

    Therefor i need the IDFA number of my iphone c device.

    i always gad „personalized advertising“ disabled in the iphone privacy setting before. not i gave enabled all ad trackings in the settings. and downloaded a few ios apps that can show me my IDFA number.

    the problem is that i am not getting any idfa number. The apps say my number is: 00000000-0000-0000-0000-000000000000

    What might be the reason i am not getting a regular number? might it be the case that there is a delay and the number will show up later?

    hope somebody can help.

    all the best,
    mark
     
  2. IvyKun

    IvyKun

    Joined:
    Sep 28, 2013
    Posts:
    131
    You should read admob documentation:
    https://developers.google.com/admob/unity/test-ads

    You need to make an ad request using admob test ad units, and then in xcode logcat you will see your device identifier.

    After that you can use your own ad units and add the test device id for making the load ad requests.
     
  3. markknoffer

    markknoffer

    Joined:
    Dec 20, 2020
    Posts:
    23
    thanks a lot!
     
  4. IvyKun

    IvyKun

    Joined:
    Sep 28, 2013
    Posts:
    131
    I thought that also this might not be working because ios14 and apple not showing IDFA anymore.

    I tested this app and is requesting permission and then showing the correct IDFA of my phone:
    https://apps.apple.com/us/app/my-device-id-by-appsflyer/id1192323960

    Or else you can still add the test device id in code as shown in the admob instructions.
     
    Last edited: Feb 22, 2021
  5. markknoffer

    markknoffer

    Joined:
    Dec 20, 2020
    Posts:
    23

    hey
    thanks for your feedback!

    i tried this app. and also some other idfa apps. but for me it is only showing zeros. also i can not reset idfa in the iphone advertiser settings. dont know why :((
     
  6. IvyKun

    IvyKun

    Joined:
    Sep 28, 2013
    Posts:
    131
    Check the options in:
    - Settings -> Privacy -> Tracking
    - Settings -> Privacy -> Apple Advertising

    Maybe one of those is disabled? That's the only explanation as why you're IDFA is showing as 0000.
     
  7. CarolynCoder

    CarolynCoder

    Unity Technologies

    Joined:
    Feb 14, 2019
    Posts:
    1
    __
    The Unity ads knowledgebase has several documents about the impact of iOS 14. I'm not 100% sure this is relevant, but let me know if it helps:

    https://unityads.unity3d.com/help/resources/ios14-publisher-guide
    https://unityads.unity3d.com/help/ios/apple-privacy-survey
     
  8. markknoffer

    markknoffer

    Joined:
    Dec 20, 2020
    Posts:
    23

    hi, thx for your reply!

    both settings you mentioned are enabled on my device
     
  9. CloudburstInteractive

    CloudburstInteractive

    Joined:
    Dec 5, 2017
    Posts:
    1
    Bumping for same issue - covered all of the above and even seeing "Ad tracking is limited" on some other IDFA look up apps.

    Admob ads are showing up fine in the Unity editor and the functions are still working on the device build but the test ads are not showing.
     
  10. Yiming075

    Yiming075

    Joined:
    Mar 24, 2017
    Posts:
    29
    Same problem here.