Search Unity

I can't report a bug - "Bug Reporter" window crashes (Ubuntu 19.10)

Discussion in 'Linux' started by loureirorg, Oct 31, 2019.

  1. loureirorg

    loureirorg

    Joined:
    Oct 29, 2019
    Posts:
    8
    1. What happened
    The "Unity Bug Reporter" screen disappears as soon as I start typing the title (on Ubuntu 19.10)

    2. How we can reproduce it using the example you attached
    * Open Unity 2019.2 @ Ubuntu 19.10
    * Start a new project, go to Help > Report a bug
    * Start typing a title
    * The Unity Bug Reporter screen disappears

    Versions:
    Ubuntu 19.10
    Unity 19.2 (Linux version)
     
  2. loureirorg

    loureirorg

    Joined:
    Oct 29, 2019
    Posts:
    8
    I found a solution! It's a missing library (libssl1).

    Ubuntu 19.10 doesn't have libssl1 installed by default. Even worse, libssl1 is not part of Ubuntu's official repositories (which means you can't install with "apt install"). I think the library has been deprecated.

    This missing lib also causes a second annoying bug: it is not possible to enter on PlayMode (even a brand new empty project can't enter on PlayMode).

    To fix the issues:
    wget http://archive.ubuntu.com/ubuntu/pool/main/o/openssl1.0/libssl1.0.0_1.0.2n-1ubuntu6_amd64.deb
    sudo dpkg -i libssl1.0.0_1.0.2n-1ubuntu6_amd64.deb


    I recommend Unity team to:
    (a) Make Unity automatically install this library; or
    (b) Make Unity not depend on this library; or
    (c) Show a popup message telling the user that his system is missing this library (instead of just crashing);