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I cant load my assets in package manager

Discussion in 'Assets and Asset Store' started by Max-om, Apr 11, 2022.

  1. Max-om

    Max-om

    Joined:
    Aug 9, 2017
    Posts:
    486
    It refreshes forever and then says "No packages". Same from the asset store itsef. "My assets" contains no assets.

    Whats up?
     
  2. BetaMark

    BetaMark

    Joined:
    Sep 27, 2014
    Posts:
    229
    Flash sale is probably breaking the backend for unity packages right now.

    Give it a bit and then try again.
     
    Max-om likes this.
  3. Max-om

    Max-om

    Joined:
    Aug 9, 2017
    Posts:
    486
    Ah cool. Thanks
     
  4. Jakub_Machowski

    Jakub_Machowski

    Joined:
    Mar 19, 2013
    Posts:
    637
    I have the same problem, Trying last half-hour without success, also asset store shows that I have no assets at all. Hope it will be fixed asap as I have to download some assets I work on.
     
  5. Jakub_Machowski

    Jakub_Machowski

    Joined:
    Mar 19, 2013
    Posts:
    637
  6. warpedpipe

    warpedpipe

    Joined:
    Nov 28, 2017
    Posts:
    14
    Same issue, my profile says I own no assets.
     
  7. Max-om

    Max-om

    Joined:
    Aug 9, 2017
    Posts:
    486
    Need to work so this is no good at all
     
  8. ColtonRamos

    ColtonRamos

    Joined:
    Nov 4, 2015
    Posts:
    15
    Same problem here. I opened up a support ticket but hopefully the issue resolves itself once traffic dies down.
     
  9. oik976

    oik976

    Joined:
    Feb 28, 2022
    Posts:
    1
    Glad I'm not the only one. I had a small heart attack when I saw that my assets were suddenly missing. I guess I need to work on something else today.
     
  10. equimor

    equimor

    Joined:
    Feb 19, 2014
    Posts:
    8
    Me too! No packages! And in My assets list is empty!!!!!!!!!!!!!!! Please fix this!
     
  11. jasonMcintosh

    jasonMcintosh

    Joined:
    Jul 4, 2012
    Posts:
    74
    Yeah, this is ridiculous. Unity knows when a sale is coming and should add server capacity. A company full of engineers, and yet...
     
    qcrocknet, Noahs0718 and equimor like this.
  12. warpedpipe

    warpedpipe

    Joined:
    Nov 28, 2017
    Posts:
    14
    Uh oh... now im getting issues with license not being found... its valid until 2025.
     
    CaptainZ3r0 likes this.
  13. HP

    HP

    Joined:
    Nov 20, 2012
    Posts:
    80
    I can't see, import, update or download my packages.
    Also I can't buy anything from the asset store.
    The buy buttons and reduced price loads endless.
     
  14. Renorio

    Renorio

    Joined:
    Feb 26, 2020
    Posts:
    1
    Same issue, no assets......
     
  15. qcrocknet

    qcrocknet

    Joined:
    Nov 19, 2020
    Posts:
    18
    Same here. And my Wishlists are gone also. I opened a ticket for that.
     
  16. CaptainZ3r0

    CaptainZ3r0

    Joined:
    Dec 17, 2021
    Posts:
    1
    Guess I'm doing something other than working today, lol. All of my assets are gone, my receipts for them are blank, and the asset store doesn't even want to load most of the time.

    This happens almost every sale.. why can't they think ahead and prepare for the influx of traffic?
     
    qcrocknet likes this.
  17. BetaMark

    BetaMark

    Joined:
    Sep 27, 2014
    Posts:
    229
    I checked their careers page, and they do have one opening for a devops engineer over in Dublin. Maybe they just don't have HA designed into their asset store backend. The errors I'm seeing are Redis related, which means they knew enough to have a redis cluster between the web app and the backed SQL server, but my guess is that they don't have that cluster's autoscaler turned up to 11.
     
    CaptainZ3r0 likes this.
  18. Capital_D

    Capital_D

    Joined:
    Mar 30, 2022
    Posts:
    1
    I purchased a few things in the sale but I got an error message on confirmation page and it hasn't appeared in my assets. Payment went through, however, and things I bought before and after are showing in my assets page. Is there any admin in the forums? Don't really want to order again but don't want to miss out on the sale for this item either
     
  19. ColtonRamos

    ColtonRamos

    Joined:
    Nov 4, 2015
    Posts:
    15
    I can see my assets now, hopefully the issue is resolved
     
  20. Max-om

    Max-om

    Joined:
    Aug 9, 2017
    Posts:
    486
    yepp, works here too
     
  21. qcrocknet

    qcrocknet

    Joined:
    Nov 19, 2020
    Posts:
    18
    Same for me.