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I can't get in-coming changes from my team member and also they can't get in changes from my side pl

Discussion in 'Unity Version Control' started by Iram_Barkat, Aug 2, 2022.

  1. Iram_Barkat

    Iram_Barkat

    Joined:
    Feb 7, 2022
    Posts:
    10
    I have applied subtractive merge to one of my changesets and after it, I guess I didn't check in my work. After that, I faced problems that I can't check in my work even if I couldn't get any incoming changes.
    after applying some different solutions, Now I can check in my work but couldn't receive any incoming changes, not even my team member can get any changes from my side.
    If anybody would help me to understand the issue I am facing, it will help me to resume my work.
    Thank you
     
    Iram_Barkat, Aug 2, 2022
    #1

  2. carlosalba1985

    carlosalba1985

    Unity Technologies

    Joined:
    Jul 19, 2021
    Posts:
    1,076
    Hi,

    Are you facing any specific errors? Can you attach some screenshots?

    Are you both working in the same branch, right?

    Could you attach the Plastic SCM client logs?
    C:\Users\xxx\AppData\Local\plastic4\logs

    Regards,
    Carlos.
     
    carlosalba1985, Aug 2, 2022
    #2

  3. Iram_Barkat

    Iram_Barkat

    Joined:
    Feb 7, 2022
    Posts:
    10
    I was facing that error " Can't perform the check-in operation.All merge changes must be checked in together to ensure that the merge traceability is correctly stored.Please repeat the operation including all merge changes." for resolving it from merge options I selected "ignore merge tracking" and then checked in changes into new branch. by doing this I can now checked in my work but still couldn't get any changes from my team members. not even my team member can get any changes from my side. Screenshot of my branch explorer is attached with this message and also log folder.
    BranchExplorer.png
     

    Attached Files:

    Iram_Barkat, Aug 2, 2022
    #3

  4. carlosalba1985

    carlosalba1985

    Unity Technologies

    Joined:
    Jul 19, 2021
    Posts:
    1,076
    Hi,

    If you are working in a different branch, it makes sense you cannot see the changes from your coworker. You need to switch your workspace to main.
    If the issue persists, please open a ticket at support@plasticscm.com. We may need to arrange a meeting to debug your workflow.

    Regards,
    Carlos.
     
    carlosalba1985, Aug 2, 2022
    #4