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I can't download any asset packs. Help!

Discussion in 'Assets and Asset Store' started by TheOnlyChuckPitt, Apr 15, 2021.

  1. TheOnlyChuckPitt

    TheOnlyChuckPitt

    Joined:
    Apr 2, 2021
    Posts:
    1
    Heya! I am relatively new to Unity and I need some help getting asset packs into my project. Whenever I get to the Package Manager page, it says "An error occurred: Unable to get purchase details because you may not have purchased this package". When I try and press download, it says "The download could not be completed. Please try again". This seems to happen with every asset pack I try. How do I fix this so I can get back to work? Any advice would help. Feel free to ask me questions about it too! Thanks
     
    ernestchinonso likes this.
  2. Rowlan

    Rowlan

    Joined:
    Aug 4, 2016
    Posts:
    4,293
    Can you show the full console? I read about this error before, the problem back then was that the users weren't logged in for whatever reason.