Search Unity

  1. Welcome to the Unity Forums! Please take the time to read our Code of Conduct to familiarize yourself with the forum rules and how to post constructively.
  2. We have updated the language to the Editor Terms based on feedback from our employees and community. Learn more.
    Dismiss Notice

Hub not working with MacOSX Catalina

Discussion in 'Unity Hub' started by ibenizer, Feb 12, 2020.

  1. ibenizer

    ibenizer

    Joined:
    Apr 20, 2018
    Posts:
    11
    Hi there,

    Sorry if this has been posted before, I'm trying to find a solution.

    With Unity Hub installed, I can see the projects, but cannot open them.
    When opening the Unity Editor, the Hub opens, then the editor closes. Can't open or do anything.

    At the moment, I have to delete the Hub, so my editor is opening and i can work.
    I can run the Unity Editor, when I dont have Unity Hub.

    MacOSX Catalina 10.15.3, Unity Hub 2.2.2, Unity Editor 2019.3.0f6

    Any solutions please?
     
  2. safaGH

    safaGH

    Unity Technologies

    Joined:
    Mar 12, 2019
    Posts:
    224
    Hello !
    What happens exactly when you click on a project from the hub ? Is there an error information that shows at the bottom of the hub window ? Can you share your hub logs ? (Location : ~/Library/Application Support/UnityHub/logs)
     
  3. Samazure

    Samazure

    Joined:
    Mar 31, 2013
    Posts:
    7
    I am having the same problem. When selecting a project from the Unity Hub, the hub closes, sometimes a "Verifying "Unity"" window appears but, after completing, nothing happens at all. In the Activity Monitor I can see the Unity Process but it seems it is not consuming any kind of resource at all.

    And I don't have any logs in your suggested folder. In the Application Support folder I don't have a folder for Unity Hub; I have instead a folder for just Unity but that one doesn't have any log.

    Unity Hub 2.2.2, MacOSX Catalina 10.15.3 and the Unity version varies. I can succesfuly open a project with version 2019.2.6f1 but if I try to open it in any of the newer versions I have installed, it just doesn't open. Those newer versions are 2019.2.20f1 and 2019.3.1f1.
     
  4. trilobyteme

    trilobyteme

    Joined:
    Nov 18, 2016
    Posts:
    309
    I have had no trouble launching projects, and until this week had no issues installing or removing Unity versions via the Hub. But this week, with both 2018.4.17 and 2019.3.1, when I attempt to install through the Hub, everything proceeds normally until the end of the installation. Then it quits itself out without completing.

    This morning I even tried manual installation but for whatever reason Unity does not show the list of modules properly.

    installerfail-2020-2.png
     
  5. ibenizer

    ibenizer

    Joined:
    Apr 20, 2018
    Posts:
    11
    So I uninstalled UNITY everythig, hub and editor, preferences in library – then downloaded and installed latest hub again, which let me to download the latest editor (i chose 2020.1. alpha this time to see if it makes a difference)
    I could successfullty crete a new project through the hub, opened and worked in the new editor.

    But the hub window closed. And when restarting the hub, clicking on the project wouldnt open it again.
    Opening the editor manually would also open the hub, but then the editor crashes as before.

    Any ideas? Again, how can i share my log files?
     
  6. briangyss

    briangyss

    Joined:
    May 11, 2017
    Posts:
    1
    I'm having the same problem as everyone above - log file attached.

    MacOSX Catalina 10.15.3, Unity Hub 2.2.2, trying to install Unity Editor 2019.3.1f1 and 2020.1.0a23
     

    Attached Files:

  7. John_Hillier

    John_Hillier

    Joined:
    Apr 8, 2013
    Posts:
    7
    I concur that I'm experiencing the same issue with Unity HUB 2.2.2 on macOS Catalina. After installing the Unity Editor (doesn't matter which version as both LTS and Beta produce same result) the installed editor disappears from Unity HUB. When I select "Locate" from "Unity HUB > Installs > Locate" I see a folder for the editor version I downloaded but the folder is empty. There is a sub folder listed as "tmp" but that is also empty. Please fix this bug on MacOS.

    SYSTEM:
    2018 Mac Mini, Intel i5 (6 cores)
    64GB RAM
    eGPU ASUS Strix Vega 64, 8GB RAM
    MacOS Catalina 10.15.4
     
  8. ibenizer

    ibenizer

    Joined:
    Apr 20, 2018
    Posts:
    11
    I've made a bit of progress:

    I've uninstalled everything again, now including the unity + unity hub folder in application support. (Previously i only deleted the program files + preferences, as described in an uninstall post)

    Now, the hub is opening the project files at least - but after closing, the hub window has disappeared on me, so i have to quit the hub, to restart it with the project windows.
     
  9. trilobyteme

    trilobyteme

    Joined:
    Nov 18, 2016
    Posts:
    309
    Hub still not working on Mac after deleting (as well as removing application support folder) and reinstalling. Further, the standalone installers for Unity 2018.4.17 and 2019.3.1 appear to be broken. Text is invisible on buttons and lists, though selecting will show the info briefly. I was able to hack my way through installing 2018.4.17 manually, however it went to a default location and not where I'd want it if managed by Unity Hub.