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Bug Hub beta 3.6.0 v1 Install/Launch issues

Discussion in 'Unity Hub' started by pzolla, Oct 21, 2023.

  1. pzolla

    pzolla

    Joined:
    Apr 21, 2020
    Posts:
    18
    I can't install correctly. Never had issue in past. I tried three times with clean install. The installer seems like it is too quick and when I launch it, I get the white screen, but the circle just spins forever.
     
  2. dizzymediainc

    dizzymediainc

    Joined:
    Apr 6, 2014
    Posts:
    426
    yup same issue
     
  3. dizzymediainc

    dizzymediainc

    Joined:
    Apr 6, 2014
    Posts:
    426
    This issue has been recognized as the update (i.e 3.6.0 not installing correctly), if the install time is fast then it's not properly installing.

    Uninstall and revert to previous version using:
    https://web.archive.org/web/2023091....cloud.unity3d.com/hub/prod/UnityHubSetup.exe

    i.e unity hub 3.5.2 (last stable version)
     
  4. Rastapastor

    Rastapastor

    Joined:
    Jan 12, 2013
    Posts:
    588
    I updated to 3.6.0, unity hub stopped starting. I reinstalled and downloaded the default one from Unity download website and it also doesnt start...

    Version 3.6.0 is broken. Windows 11 here.
     
  5. SCLaunder

    SCLaunder

    Joined:
    Apr 12, 2016
    Posts:
    3
    Same as above, updated to 3.6.0 and was unable to start the hub. After several minutes I get a popup telling me UnityHub has failed.

    The info-log.json file states it failed due to "ConnectionLost: Timeout! Cannot connect to Licensing Client within 60000ms"
     
  6. manishestha

    manishestha

    Joined:
    Aug 1, 2018
    Posts:
    1
    Thank you, I Downloaded 3.5.2 and it works. I will wait to update to the latest version at this time.
     
  7. JianMisong

    JianMisong

    Joined:
    Jul 2, 2020
    Posts:
    6
    Is there a way to prevent the hub from automatically upgrading? When you exit the hub, an automatic upgrade to 3.6.0 occurs and the bug is repeated.
     
  8. JianMisong

    JianMisong

    Joined:
    Jul 2, 2020
    Posts:
    6
    I solved it using the method below.
    (Required)Must be done before running the downgraded hub.

    How to stop or remove unity hub update - YouTube