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Bug Hub asking for License

Discussion in 'Unity Hub' started by Deleted User, Feb 21, 2023.

  1. Deleted User

    Deleted User

    Guest

    Hi there.
    Since a few days ago, I've had some problems with Unity Hub.
    Sometimes (it seems to be when I change the GitHub branch), Hub is asking for a valid license, when there is already a valid one, and this issue didn't allow me to open any project.
    a.png
     
    Last edited by a moderator: Mar 1, 2023
  2. Deleted User

    Deleted User

    Guest

    I've just noticed that when I clicked on Exit and signed out, I was able to open the project, even without signing in
    upload_2023-2-21_14-38-22.png
     
  3. unity_zNzj44M2o8ZRRw

    unity_zNzj44M2o8ZRRw

    Unity Technologies

    Joined:
    Feb 18, 2020
    Posts:
    4
    Hello,

    As long as you have a valid license activated on your machine, you can open your project no matter if you are logged in or not.
     
  4. unity_zNzj44M2o8ZRRw

    unity_zNzj44M2o8ZRRw

    Unity Technologies

    Joined:
    Feb 18, 2020
    Posts:
    4
    Without logs it's hard to say what was the reason of the issue you had with the license.
     
  5. Deleted User

    Deleted User

    Guest

    As I posted at the beginning (the picture attached shows the current state), I had a valid active license in Unity Hub, but it was still asking for a valid license, and that issue didn't allow me to open any Unity project
     
  6. Deleted User

    Deleted User

    Guest

    Maybe I will send the log file if the issue appears again
     
  7. zigzagskitty

    zigzagskitty

    Joined:
    Jan 18, 2021
    Posts:
    1
    My Unity Hub is also telling me that I don't have any active licenses, when I did just a few hours ago. When I try to refresh, it says unable to refresh license and please try again. Gonna look up where to find the Hub logs now.