Bug Hub 3.1.1 Log in failure

I can't login to my account via Hub. It just says "Something went wrong. Please sign in again." I uninstalled and reinstalled both the editor and the hub multiple times. I cleared registeries via CCleaner, cleared browser cache, also deleted hub's roaming app data; but nothing seems to work. And also "sign in" link in unity main page, seems irresponsive and buggy; however in other pages of the site, I am automatically logged in (if that makes any clue to any of you).

Can someone give any help about that?

 

I am also experiencing the same issue. Looking to upgrade our currently installed version of the hub to the latest version but when I install the new one. Either on top of an existing version or on its own, any time I try to log in I just get the hub saying that something went wrong.
I have tried following recommendations from threds for 3.0 in January where it seemed to be a similar issue but had no luck. Even trying to sign in to my account via the main Unity app just directs me to the browser and then back to the Hub to fail.

 

yeah same for me too

 

For my issue, I had a look in the logs and it seems to be throwing the following error: "Error: self signed certificate in certificate chain"
I have contacted Unity who have taken my logs and are taking a look, I will update this if I have any luck. I have seen other threads that mention problems with things such as https inspection and self signed certs but the workaround ask you to modify files that do not exist with the Unity Hub.

 

Any chance with that?

 

My bad, I thought I had actually responded to this, they did get back to me and I was able to resolve my issue, I will put the relevant parts of their response below.
It is worth noting that we are not using a proxy as they thought but it was actually https inspection that we needed to bypass. We also did not bypass the google addresses either.



The errors in your log files are suggesting that there is a proxy in place, which is preventing the Hub from communicating with Unity.

While no fix has been put in place just yet, we do have a workaround that may work for you in the meantime.

If the proxy you are using can be configured to bypass these domains, it may solve the problem for you. Please update your proxy with the following:

HTTPS://prd-lender.cdp.internal.unity3d.com
HTTPS://public-cdn.cloud.unity3d.com/hub/prod/
HTTPS://public-cdn.cloud.unity3d.com/config/
www.google.com
pubnub.com
HTTPS://id.unity.com
HTTPS://id.unity.com/organizations
HTTPS://activation.unity3d.com
HTTPS://license.unity3d.com
HTTPS://api.unity.com
HTTPS://api.unity.com/v1/oauth2/token
HTTPS://api.unity.com/v1/oauth2/token/v1/oauth2/session_token
HTTPS://api.unity.com/v1/oauth2/token/v1/oauth2/token
HTTPS://core.cloud.unity3d.com/api/login/refresh
HTTPS://core.cloud.unity3d.com/api/users/{id}
HTTPS://core.cloud.unity3d.com/api/users/me?include=orgs
HTTPS://collab.cloud.unity3d.com/api/project_versions
HTTPS://unity3d.com/api/v1/unity-learn/learn-download.json
HTTPS://www.google-analytics.com/analytics.js

 

hi everyone, i've quesion i use a windows i can configure my proxy but there is to many link on the Dparker9 message and a lot a useless, so where is the right link to get the proxys info.... sorry for my english that's verry poor I'm french.
hope you can help