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Question HUAWEI AppGallery Character restrictions in IAP Description

Discussion in 'Unity Distribution Portal (UDP)' started by IAmChiagozie, Sep 29, 2021.

  1. IAmChiagozie

    IAmChiagozie

    Joined:
    Jun 26, 2017
    Posts:
    44
    We have the following error when we want to repack and submit to the AppGallery store:
    I've shortened the product names(prod1 and prod2) to have just 2 letters and it is still giving the error. What is the cause of this error and how do we fix it?
     
    IAmChiagozie, Sep 29, 2021
    #1

  2. IAmChiagozie

    IAmChiagozie

    Joined:
    Jun 26, 2017
    Posts:
    44
    According to the guidelines I found here, I fixed the error by reducing both product's description to contain at most 100 characters.
     
    IAmChiagozie, Sep 29, 2021
    #2
    kexiao2 and sharatchandra_unity like this.

  3. unser

    unser

    Joined:
    Nov 28, 2012
    Posts:
    6
    Same problem with Samsung store. I tried everything but keep getting exactly the same error: "Character restrictions in Keywords Modify Your Keywords include special characters which Samsung Galaxy Store won't allow, and/or exceeds the prescribed length."
     
    unser, Nov 12, 2021
    #3