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Bug http error 400 instead of dashboard

Discussion in 'Unity Gaming Services General Discussion' started by LilGames, Aug 5, 2022.

  1. LilGames

    LilGames

    Joined:
    Mar 30, 2015
    Posts:
    520
    Trying to load the unity dashboard and I get http error 400
     
    LilGames, Aug 5, 2022
    #1

  2. SebT_Unity

    SebT_Unity

    Unity Technologies

    Joined:
    Jun 21, 2021
    Posts:
    268
    Hi LilGames,
    Thanks for posting on the forums.
    What section of the dashboard is giving you the error 400? Is it the dashboard in general or a specific service? We have seen some errors appear because of AD BLOCKERS when selecting the Analytics suite. If possible could you disable the ad blocker and try again?
     
    SebT_Unity, Aug 5, 2022
    #2

  3. LilGames

    LilGames

    Joined:
    Mar 30, 2015
    Posts:
    520
    I don't use ad blockers.
    I start here:
    https://dashboard.unity3d.com/login?redirectTo=Lw==

    I click the "Sign In" button and then that's it. Error page on the login URL https://api.unity.com/v1/oauth2/authorize? (I truncated the URL here)
     
    LilGames, Aug 5, 2022
    #3

  4. SebT_Unity

    SebT_Unity

    Unity Technologies

    Joined:
    Jun 21, 2021
    Posts:
    268
    Thanks for that information. When using google chrome I am able to login to the website you linked above the Unity dashboard. You never get to the SIGN IN page if I understood correctly.
    What browser are you using?
    Could you let me know if you are using a VPN? If you are could you try disabling it temporarily.

    If you have your ORGID on hand (you may not have it handy since you can't sign in) could you DM me so I can suggest a few more links to try?
     
    SebT_Unity, Aug 5, 2022
    #4

  5. LilGames

    LilGames

    Joined:
    Mar 30, 2015
    Posts:
    520
    Chrome. No VPN.
    I just solved it by deleting several cookies related to *.unity.com
     
    LilGames, Aug 5, 2022
    #5
    socialtrens and SebT_Unity like this.

  6. Krnitheesh16

    Krnitheesh16

    Joined:
    Apr 22, 2020
    Posts:
    13
    Yeah, after deleting the create.unity.com cookie it worked
     
    Krnitheesh16, Apr 3, 2023
    #6
    SebT_Unity likes this.

  7. socialtrens

    socialtrens

    Joined:
    Oct 23, 2017
    Posts:
    46
    Thank you!
     
    socialtrens, Apr 23, 2023
    #7
    LilGames and SebT_Unity like this.