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How to use Guest organization role

Discussion in 'Unity Analytics' started by BrunoFlex, Aug 14, 2018.

  1. BrunoFlex

    BrunoFlex

    Joined:
    Jun 22, 2018
    Posts:
    7
    Hello!

    I am having trouble with the Guest organization role: I want to use it to add people from outside our company so they could have access to view Analytics data, but I can't find a way to do it.

    This is stated HERE:

    - "Guests are users who are not part of your Organization and have been added directly to a Project. Guests do not have any access to Organization data. They can view all Services data related to the Project, except for Monetization data, and can occupy a seat within a subscription."

    But I can't find a way to liberate access to a project for a guest after inviting him, or even inserting him in a different Group and then including this group to the project.

    As I searched for documentation about this, the only relevant thing I found was the aforementioned Unity Documentation and THIS forum thread. It seems this Guest feature is recent, and maybe it isn't fully working?

    Does anyone have a clue about how to proceed with what I need?

    Thanks in advance! :)
     
  2. Benvictus

    Benvictus

    Unity Technologies

    Joined:
    Sep 12, 2013
    Posts:
    86
    @BrunoFlex

    You can remove guests via your organisation.

    1. Go here: https://id.unity.com
    2. Click Organisations
    3. Select the organization the project is part of.
    4. Click the "Guests" edit button under the Members & Groups section.
    upload_2018-8-15_16-55-57.png
    5. Uncheck the Guests you need to remove and save!
     
  3. BrunoFlex

    BrunoFlex

    Joined:
    Jun 22, 2018
    Posts:
    7
    Thanks Benvictus! But what I'm trying to achieve is something different...

    I understand, from the documentation I found, that a Guest can have access to a project to view analytics information, but I can't find a way to ADD the guest to a project... Is this achievable?
     
  4. Benvictus

    Benvictus

    Unity Technologies

    Joined:
    Sep 12, 2013
    Posts:
    86
    @BrunoFlex

    A guest is essentially someone who has been added to the organization but has restricted access to what they can do.

    To add a guest to a project you will need to follow these steps:

    1. Go here: https://id.unity.com
    2. Click Organisations
    3. Select the organization that you wish to add a guest to.
    4. Click Members and Groups
    5. Click Add Members button

    Here you can add guests, ensure that the role at the bottom is set to guest. The guest will then be able to view the projects under the organization with restricted access.
     
  5. BrunoFlex

    BrunoFlex

    Joined:
    Jun 22, 2018
    Posts:
    7
    Thanks again Benvictus, but maybe I'm not being clear on what I need.

    I can add guests to my organization just fine, but the guest does not have access to any project. He can see the organization on the dashboard, but not the projects. So what I need to understand is how to add a guest to a PROJECT, so he has only access to that project.

    I did managed to achieve this by adding someone as USER, so he has access only to the projects I select. The problem is with GUESTS, that doesn't appear when I want to add someone to a project.
     
  6. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    1,021
    You can add people to specific projects on the Develop dashboard:
    https://developer.cloud.unity3d.com

    After selecting the project you want, select Settings -> Users to manage who has access to the project.
     
  7. BrunoFlex

    BrunoFlex

    Joined:
    Jun 22, 2018
    Posts:
    7
    Thanks for the reply!

    This works for USERS/MANAGERS, but not for GUESTS. The Guest that I have in the organization does not appear in the drop-down (image below)...



    In this case, Matheus Ambrosio is a USER, and he shows in the menu. But my other user, who is a GUEST, does not. As far as I tried, GUESTS doesn't have access to anything. But again, I may have misunderstood the GUEST functionality stated in this link: https://docs.unity3d.com/Manual/OrgsManagingyourOrganization.html
     
  8. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    1,021
    Yeah, you are correct. Sorry I didn't fully test my response. It looks like Guest functionality is not fully implemented in all of the services.

    I would recommend adding your guest as a User. You can do this directly on the Developer dashboard by adding their email address (even if they don't show up in the dropdown list). That User should only have access to that project, include the Analytics dashboard.
     
  9. BrunoFlex

    BrunoFlex

    Joined:
    Jun 22, 2018
    Posts:
    7
    That's actually what I ended up doing.

    But then, what is the GUEST functionality? Is it's full usability in development?

    Thanks anyway!
     
  10. Benvictus

    Benvictus

    Unity Technologies

    Joined:
    Sep 12, 2013
    Posts:
    86
    So the functionality of the Guest role is required for unity teams advanced subscriptions. It allows you to assign seats to vendors/contractors by adding them to the organization as a Guest.

    Guest only have view permission to see their teams seat, but can’t see anything else in that organization.
     
    unityjingyao likes this.
  11. BrunoFlex

    BrunoFlex

    Joined:
    Jun 22, 2018
    Posts:
    7
    Hmm... Then I have no idea why I can't add a Guest, because we're using a Unity Pro with Unity Teams Advanced (It's not in this account "BrunoFlex", it's in another).
     
  12. Benvictus

    Benvictus

    Unity Technologies

    Joined:
    Sep 12, 2013
    Posts:
    86
    @BrunoFlex

    Would you be able to send in a support ticket via the account you are experiencing this on? use FAO: Ben Stoneman.

    I'll grab it and take a look and see why the role cannot be assigned.
     
  13. BrunoFlex

    BrunoFlex

    Joined:
    Jun 22, 2018
    Posts:
    7
    Thanks! I opened the ticket from the main account.