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How to track customer usage of our assets?

Discussion in 'Assets and Asset Store' started by Manukapp, May 5, 2020.

?

Do you think a feature that helps publishers connect/communicate with their customers is helpful?

  1. Yes, add a messaging system between publishers and their customers

    2 vote(s)
    100.0%

  2. Yes, give username information of downloads (nothing more)

    1 vote(s)
    50.0%

  3. Yes, add email information

    1 vote(s)
    50.0%

  4. No, customers and publishers should not connect

    0 vote(s)
    0.0%

  5. No, the Asset Store is not a place to make connections

    0 vote(s)
    0.0%
Multiple votes are allowed.

  1. Manukapp

    Manukapp

    Joined:
    May 5, 2020
    Posts:
    2
    Hello,

    I have a free music pack asset that has recently got a boost in downloads but I would love to keep track of where my music is being used, what games for example. Unfortunately, I only have the number of downloads of that asset on profile...

    Is there a way to get in touch with my customers, whether acquire their emails, or send a message to them?

    This would help me a lot in order to develop my portfolio or possible professional collaborations

    Thank you in advance.
     
    Manukapp, May 5, 2020
    #1

  2. TonyLi

    TonyLi

    Joined:
    Apr 10, 2012
    Posts:
    12,694
    The Asset Store publisher agreement does not allow customer tracking or analytics, and the Asset Store does not release customer information to publishers. However, there's nothing stopping you from including a README file in your asset that provides your contact info to customers and encourages them to let you know what projects they're using your asset in.
     
    TonyLi, May 7, 2020
    #2

  3. Manukapp

    Manukapp

    Joined:
    May 5, 2020
    Posts:
    2
    Thank you for your advice my friend!
     
    Manukapp, May 8, 2020
    #3