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How to deal with negativity

Discussion in 'General Discussion' started by ClaudiaTheDev, May 20, 2020.

  1. angrypenguin

    angrypenguin

    Joined:
    Dec 29, 2011
    Posts:
    12,685
    Is it? The purpose of a review isn't to help us sell our game, it's to inform others' buying decisions. If it's honest then it seems perfectly productive from that perspective.

    Edit: And it could be productive to developers. If genuinely the only problem your game has is a lack of critical mass for multiplayer then that's a pretty specific problem you could focus on solving.

    Free weekends, to attract players who are on the fence?

    Special events to get existing players to come in at the same time, rather than spread out?

    Add an assymetric mode where not everyone needs VR gear? (Assuming we're talking about the VR shooter by MDA, here.)
     
    Last edited: May 22, 2020
    EternalAmbiguity likes this.
  2. ShilohGames

    ShilohGames

    Joined:
    Mar 24, 2014
    Posts:
    2,736
    It depends on whether or not that person already refunded the game. If a person bought a game and likes the game but wishes the game had more players, then posting a negative review is actually counter to that person's self interests. If a person is so upset about the lack of players that they already refunded the game, then the negative review would not be counter productive for that person.
     
  3. EternalAmbiguity

    EternalAmbiguity

    Joined:
    Dec 27, 2014
    Posts:
    2,240
    A Steam recommendation (independent of whether the review is positive or negative) is not about the person's self-interest, it's about the self-interest of the reader. A recommendation is not in the best interests of a reader if their experience will be negative due to things like a low player count.

    Though you are right that it's an unpleasant feedback loop.
     
    angrypenguin and bobisgod234 like this.
  4. hopeful

    hopeful

    Joined:
    Nov 20, 2013
    Posts:
    5,111
    People complain about everything ... even the most successful things. If a creator listens to critics, they need to use a filter to figure out what criticism is actually on target and useful.

    Continue being positive. Believing in your creation is the only way to get it done.
     
  5. bobisgod234

    bobisgod234

    Joined:
    Nov 15, 2016
    Posts:
    380
    A Steam review is choice between recommending an not recommending something. Not recommending a game does not necessarily mean that it is a bad game.

    Not recommending a very good multiplayer-only game with no player base seems quite reasonable to me.
     
    angrypenguin likes this.
  6. Billy4184

    Billy4184

    Joined:
    Jul 7, 2014
    Posts:
    5,194
    I don't think reviews or recommendations are usually about anyone's strategic benefit. They are often simply an expression of whatever emotion the writer feels about the product. If someone is frustrated by something, they will find some basis to give a low score.
     
  7. MDADigital

    MDADigital

    Joined:
    Apr 18, 2020
    Posts:
    292
    This is a good review, lots of constructive feedback. I tend to listen in on these more than negative ones upload_2020-5-22_10-31-33.png
     
    ClaudiaTheDev likes this.
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