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Bug How to completely remove unity ads sdk

Discussion in 'Unity Ads & User Acquisition' started by Fortunecode69, Mar 20, 2023.

  1. Fortunecode69

    Fortunecode69

    Joined:
    Mar 19, 2023
    Posts:
    5
    No matter how I upgrade to the latest version of unity ads sdk or delete unity ads sdk, after submitting the new version of the app, google still thinks my app contains code below unity ads sdk 4.0.1. I am using unity 2021.3.2, but I can't upgrade unity to version 2022 because of some plugins. Is there a way I can completely remove the Unity ads sdk, since I don't use it. Thank you!
     
    Fortunecode69, Mar 20, 2023
    #1

  2. Unity_Andi

    Unity_Andi

    Unity Technologies

    Joined:
    Aug 29, 2022
    Posts:
    15
    Hi there,

    Please follow the steps below that may help you to resolve your issue:

    1. Remove the Advertisement package from the package manager.
    attachment.png

    2. Switch off the "ON" button for Ads in your project settings.
    attachment1.png
     
    Unity_Andi, Mar 21, 2023
    #2

  3. Fortunecode69

    Fortunecode69

    Joined:
    Mar 19, 2023
    Posts:
    5
    Thanks！It works.
     
    Fortunecode69, Mar 23, 2023
    #3
    Unity_Andi likes this.

  4. zzoizi

    zzoizi

    Joined:
    May 5, 2017
    Posts:
    2
    I had same issue and rejected update from google.
    The advertisement package was already removed, and there's no 'Ads' menu in Project Settings/Services.
    And rejected, because of SDK: Unity com.unity3d.ads:unity-ads

    Screenshot 2023-12-06 at 11.55.10 AM.png

    I don't know what I have to do any further.
    please help
     
    zzoizi, Dec 6, 2023
    #4
    Ylex likes this.

  5. Ylex

    Ylex

    Joined:
    Apr 9, 2012
    Posts:
    15
    We can forget to build games with Unity for Android.
     
    Ylex, Dec 10, 2023
    #5

  6. GoldenretriverYT

    GoldenretriverYT

    Joined:
    May 8, 2019
    Posts:
    14
    I am having this same problem. Ad package removed, ads service disabled, yet Google still complains. This is ridiculous, if I remove ads and the ad package I expect it to be removed and not that Unity secretly still spies on the users.
     
    GoldenretriverYT, Dec 21, 2023
    #6

  7. cyangamer

    cyangamer

    Joined:
    Feb 17, 2010
    Posts:
    234
    I can also confirm that this is still an issue. What are the new requirements for ensuring ads are not active when building for Android? Because all of that is deactivated in my project, but google still detected user data being transmitted off device.

    This is on Unity 2022.3.13
     
    Last edited: Feb 4, 2024
    cyangamer, Feb 4, 2024
    #7

  8. Kofiro

    Kofiro

    Joined:
    Feb 3, 2017
    Posts:
    34
    Check from the Play Console if you released any internal, closed or open testing builds. Those must be updated as well.
     
    Kofiro, Feb 5, 2024
    #8
    Frolky likes this.