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How to cancel Subscription Product

Discussion in 'Unity IAP' started by naruto93, Sep 5, 2018.

  1. naruto93

    naruto93

    Joined:
    May 6, 2015
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    Hi,
    I'm using Unity IAP SDK 1.21, i see SubscriptionManager class and methods.
    We can purchase, check if Subscription purchased, but i can't find how to cancel Subscription product.
    Is there method to call through button in game? i think that helpful for users.
    Thanks.
     
  2. JeffDUnity3D

    JeffDUnity3D

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    There is no in-game process provided by the stores to cancel Subscriptions. Users do this outside of the app.
     
    sajjadgameactor and naruto93 like this.
  3. naruto93

    naruto93

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    Thanks for you rep
     
  4. litebox

    litebox

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    Hi, since a lot of time passed from this answer, I would like to double check in 2020 :)
    Do you have any plans to add Cancel Subscription feature to the Unity IAP Plugin?
     
  5. SamOYUnity3D

    SamOYUnity3D

    Unity Technologies

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    You should go to the store to cancel the subscription, Unity IAP does not support this feature.
     
    chikchik likes this.
  6. Procyonx_

    Procyonx_

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    Hello, lot of time passed and maybe you have any update about that. There is anyway to cancel/revoke subscription(Android and iOS users) using Unity IAP?
     
  7. JeffDUnity3D

    JeffDUnity3D

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    Unfortunately there is no store client API to do so. We would not be able to support this feature as we are a pass-through service for the store APIs (in this case, Apple StoreKit and Google Billing Library)
     
  8. ina

    ina

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    Nov 15, 2010
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    So, what if a user upgrades from a Monthly subscription to a Yearly subscription? Is there no way to process this without the user needing to cancel outside of the app?
     
  9. Swah

    Swah

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    May 13, 2015
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    JeffDUnity3D and ina like this.
  10. FamishedMammal

    FamishedMammal

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    @JeffDUnity3D I received an email on July 27th saying that apps must require users to be able to cancel subscriptions easily from within the app.

    policy.png
     
  11. JeffDUnity3D

    JeffDUnity3D

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    Thanks for the heads up! Was there a deadline mentioned in the message?
     
    Last edited: Aug 1, 2022
  12. FamishedMammal

    FamishedMammal

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    Yes, it said 30 days after 2022-07-27. So I guess around September 1st
     
  13. JeffDUnity3D

    JeffDUnity3D

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    So far, it seems you only need to provide a web link to their user account page for managing subscriptions. We are looking into their cancel callbacks to see if we can immediately pick up any subscription changes. The deadline looks to be Sept 30
     
  14. develop_meh

    develop_meh

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    @JeffDUnity3D What kind of link(iOS and Android) need to add for managing subscriptions.
     
  15. JeffDUnity3D

    JeffDUnity3D

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    Google "google manage iap subscriptions"
     
  16. james580

    james580

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